Business Analyst & Technical Writer — Docs & Data Flows

Upscale Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology consultancy based in Kuala Lumpur is seeking a skilled Business Analyst or Technical Writer. The role involves supporting requirement workshops, preparing structured documentation such as BRS and SRS, and documenting workflows and system interactions. Candidates should have 2-5 years of experience, strong writing skills, and a degree in IT or related fields. This is an excellent opportunity to contribute to documentation quality and process modeling in a dynamic environment.

Qualifications

• 2-5 years of experience in BA or Technical Writing roles.
• Experience documenting data-driven systems or multi-module applications preferred.
• Basic knowledge of workflows and system behaviour.

Responsibilities

• Support requirement workshops across multiple user groups.
• Prepare structured documentation including BRS, SRS, and functional descriptions.
• Document workflows, use cases, and system interactions.

Skills

Strong writing

Documentation skills

Summarisation skills

Education

Degree in IT/Business IT/Communications or related field

Job description

A technology consultancy based in Kuala Lumpur is seeking a skilled Business Analyst or Technical Writer. The role involves supporting requirement workshops, preparing structured documentation such as BRS and SRS, and documenting workflows and system interactions. Candidates should have 2-5 years of experience, strong writing skills, and a degree in IT or related fields. This is an excellent opportunity to contribute to documentation quality and process modeling in a dynamic environment.