Business Analyst

Ramco Systems; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A technology solutions provider in Kuala Lumpur is seeking a Business Analyst / Senior Business Analyst / Functional Consultant with 2 to 8 years of experience in HRMS / HCM / Payroll implementation. The ideal candidate will possess strong analytical skills, an ability to consult on complex requirements, and a commitment to client satisfaction. Responsibilities include engaging with clients, configuring payroll modules, and supporting project execution. This role offers an opportunity to drive global payroll transformation initiatives.

Qualifications

• 2 to 8 years of experience in HRMS / HCM / Payroll implementation or consulting.
• Strong working knowledge of HR processes and payroll systems.
• Experience with requirement gathering and process mapping.

Responsibilities

• Engage with client stakeholders for requirement discovery.
• Configure Ramco Payroll / HCM modules based on specifications.
• Support end-to-end implementation including training and go-live.
• Conduct solution walkthroughs and validate tests.
• Identify process improvement opportunities.

Skills

Understanding complex payroll & HCM requirements

Strong problem-solving abilities

Excellent requirement-gathering skills

Customer-first mindset

Analytical and decision-making abilities

Education

MBA / Master’s degree in HR, Systems, Business or related domain

Job description

Job Description – Business Analyst / Senior Business Analyst / Functional Consultant – Payroll

Implementation (2–8 Years)

Department: HCM Implementation

Location: Malaysia

Function: Global Payroll & HCM Implementation

Role Titles: Business Analyst / Senior Business Analyst / Functional Consultant

Experience: 2 to 10 Years in HRMS / HCM / Payroll Implementation

About Ramco Systems:

Ramco Systems is part of the $1.5 billion+ diversified Ramco Group, a legacy enterprise with deep roots in industries such as cement, textiles, engineering, software, energy, and biotech. With over 75 years of heritage and innovation, the Ramco Group is a global powerhouse that blends traditional business values with modern technologies.

Ramco Systems is the Group’s technology arm, delivering next-gen enterprise software across Global Payroll, HR, Aviation MRO, ERP, and Logistics. Headquartered in Chennai, India, Ramco serves over 1,000 customers across 35+ countries and is recognized for its AI/ML-based, bot-enabled, and cloud-native solutions.

Our platform is designed for digital operations—trusted by governments, Fortune 500 companies, and highgrowth enterprises alike. If you're looking to be part of a company that combines innovation, global exposure, and a mission to disrupt legacy systems with intelligent enterprise applications—Ramco is the place to be.

Role Purpose:

We are looking for driven and capable Functional Consultants / Business Analysts who bring strong analytical depth, domain understanding (HR/Payroll), and the ability to influence and drive outcomes with customers.

This role requires:

• Ability to understand complex payroll & HCM requirements
• Ability to translate business needs into implementable solutions
• Strong problem-solving, consulting presence, and stakeholder handling
• High learning agility—both domain and product
• This role directly impacts global payroll transformation programs for enterprise clients.

Key Responsibilities:

1. Requirement Discovery & Consulting

• Engage with client stakeholders to understand business processes across Payroll, Time & Attendance, and Core HR.
• Lead and support for requirement-gathering workshops, interviews, and discovery sessions.
• Translate business needs into clear functional requirements, process flows, and documentation.

2. Solutioning & Configuration

• Configure Ramco Payroll / HCM modules based on requirement specifications.
• Validate statutory rules, payroll cycles, earning/deduction structures, leave policies, and time
• configurations across countries.
• Evaluate feasibility of change requests and work with product/technical teams for solution planning.

3. Project Execution & Client Management

• Manage client expectations, milestones, and deliverables
• Support end-to-end implementation including configuration, testing, UAT, training, and go-live.
• Act as liaison between business users, product teams, and technical teams.

4. Testing & Quality Assurance

• Prepare functional test cases, UAT scenarios, and acceptance criteria.
• Conduct solution walkthroughs, defect triage, and end-to-end validation with stakeholders.

5. Deployment & Post Go-Live Support

• Provide hyper-care support during go-live.
• Document learnings, best practices, and reusable assets for future projects.

6. Continuous Improvement

• Identify process improvement opportunities during client engagements.
• Contribute to internal product enhancements, knowledge repositories, and implementation
• frameworks.

Required Skills & Experience

Functional & Domain

• 2 to 8 years of experience in HRMS / HCM / Payroll implementation or consulting.
• Strong working knowledge of payroll (statutory, cycles, compliance), HR processes, and
• time/attendance.
• Experience in any HRMS SAAS based mutli-country Payroll systems:

Consulting & Execution

• Excellent requirement-gathering, documentation, and process-mapping abilities.
• Experience working with cross-functional teams and managing stakeholders.
• Strong analytical, problem-solving, and decision-making ability.

Behavioral

• Ownership & bias for action
• Customer-first mindset
• Structured thinking and clarity in communication
• Ability to handle ambiguity and deliver under pressure
• High learning agility

Qualifications

• MBA / Master’s degree in HR, Systems, Business, or related domain.
• Candidates with strong payroll implementation experience but non-MBA backgrounds may also apply.

Bonus / Nice-to-Have

• Multi-country payroll experience
• Exposure to project management methodologies (Agile / Waterfall)
• Experience working with global clients across APAC / Middle East / Europe