Business Analyst

Capgemini Services Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading global technology firm in Kuala Lumpur is seeking an experienced Business Analyst to gather and document business requirements for Digital and Financial Planning projects. The ideal candidate will possess 5-7 years of experience, with a strong background in stakeholder management and project management tools like JIRA and Confluence. This role involves leading complex transformation projects and requires excellent communication skills to interact with senior stakeholders. A collaborative and fast-paced environment awaits the right candidate.

Qualifications

• 5–7 years of experience as a Business Analyst in relevant fields.
• Proven experience in transformation initiatives within financial services.
• Strong business analysis knowledge in complex projects.
• Excellent stakeholder management and influencing skills.
• Strong communication and articulation skills.

Responsibilities

• Gather and document business requirements for various projects.
• Bridge communication between business and technology teams.
• Conduct stakeholder analysis and engage with senior stakeholders.
• Drive end-to-end business analysis processes.
• Lead complex transformation projects.
• Utilize project management tools to track progress.
• Collaborate with cross-functional teams on business solutions.
• Prepare and deliver reports and updates for senior management.

Skills

Business analysis

Stakeholder management

Project management

Agile methodologies

Tools

JIRA

Confluence

Excel

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Capgemini is an AI‑powered global business and technology transformation partner, delivering tangible business value. With a heritage of nearly 60 years, we empower organizations through strategy, technology, design, engineering and business operations, leveraging a deep industry expertise across cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms.

Job Description

• Gather, analyze, and document business requirements for Digital, Mobile, Wealth, or Financial Planning projects.
• Act as a bridge between business and technology teams to ensure clear communication and alignment of objectives.
• Conduct stakeholder analysis, engage with senior stakeholders, and influence business decisions through data‑driven insights.
• Drive end‑to‑end business analysis processes, from requirement gathering to solution implementation.
• Lead large‑scale, complex transformation projects, ensuring alignment goals and successful delivery.
• Utilize project management tools such as Confluence, JIRA, and Excel to track progress and manage requirements.
• Work within Agile or Waterfall methodologies and ensure best practices are followed throughout the project lifecycle.
• Collaborate with cross‑functional teams to ensure the effective execution of business solutions.
• Prepare and deliver clear, concise reports, presentations, and updates for senior management.

Job Description - Grade Specific

• 5–7 years of experience as a Business Analyst in Digital Banking, Mobile Banking, Wealth Management, Financial Planning or Life Insurance.
• Proven experience in transformation initiatives, ideally within financial services.
• Strong end‑to‑end business analysis knowledge and experience in complex, large‑scale projects.
• Excellent stakeholder management skills, with the ability to convince and influence senior stakeholders.
• Proficiency in project management tools such as JIRA, Confluence, and Excel.
• Strong communication and articulation skills, with experience in engaging directly with senior stakeholders.
• Experience in banking Change Framework (Desirable).
• Ability to work in fast‑paced environments with minimal supervision.

Nice to Have

• Experience with Agile methodologies.
• Background in Wealth Management or Financial Planning tools and platforms.