Business Analyst

myQuickHR Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology company is seeking a technical solutions analyst in Kuala Lumpur. The role involves gathering client requirements, designing solutions, testing applications, and providing user training. Candidates should have a degree in IT Analytics or related fields, with strong skills in database systems (SQL) and excellent communication in Bahasa Malaysia and English. This position is suited for proactive individuals with a customer-focused mindset.

Qualifications

• Bachelor's degree in IT Analytics, Statistics, Computer Science, Mathematics, or a related field.
• Proficiency in SQL databases is a must.
• Strong analytical and problem-solving skills are essential.

Responsibilities

• Gather and analyze requirements from clients.
• Design technical solutions and prepare Use Case Documents.
• Perform software testing and manage releases.
• Train users and maintain documentation.

Skills

Proficiency in database systems (SQL)

Strong analytical skills

Report preparation and presentation

Familiarity with HR systems

Microsoft Power BI

Excellent communication skills (Bahasa Malaysia, English)

Critical thinking

Organizational skills

Independence and multitasking

Proactivity under pressure

Interpersonal skills

Business process modeling

Identifying process improvement

Stakeholder management

Education

Bachelor’s degree in IT Analytics

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

This role involves gathering requirements from clients, designing technical solutions, testing, release management, and providing user training and documentation.

Job Responsibilities

• Obtain and analyze business, process, technical and functional requirements from clients.
• Prepare Use Case Documents including screen designs, database schemas, flowcharts and functional specifications.
• Analyze and design web and database structures for application development.
• Perform testing, including preparing test documents and test environments.
• Manage software releases, including preparing release scripts and release notes.
• Provide user training and prepare user manuals.
• Provide regular updates and reports on development status.

Required Skills & Competences

• Proficiency in database systems (SQL).
• Strong analytical and conceptual thinking skills.
• Experience preparing detailed reports and delivering presentations.
• Familiarity with HR systems and FRS documentation is an advantage.
• Competency in Microsoft Power BI, Excel and PowerPoint.
• Excellent communication skills in both Bahasa Malaysia and English.
• Strong critical thinking and problem‑solving abilities.
• Highly organized with strong attention to detail.
• Able to work independently and manage multiple priorities.
• Committed, proactive and able to perform under pressure.
• Strong interpersonal and teamwork skills.
• Strong understanding of business process modeling and analysis.
• Ability to bridge the gap between business requirements and technical implementation.
• Proactive approach in identifying process improvement opportunities.
• Collaborative mindset with excellent stakeholder management.

Qualifications

• Bachelor’s degree in IT Analytics, Statistics, Computer Science, Mathematics, or a related field.

Other Advantageous Experience

• Experience in HR-related IT systems.
• Understanding of software testing and release management processes.
• Customer-focused mindset with the ability to translate business needs into technical requirements.