Business Analyst

Morgan McKinley; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in Kuala Lumpur is seeking a detail-oriented Business Analyst focused on insurance applications. The ideal candidate will have over 3 years of experience in the insurance industry and a strong ability to translate business requirements into functional solutions. This role involves collaborating with business units to enhance insurance processes and ensure compliance with regulations.

Qualifications

• 3+ years of experience as a Business Analyst, preferably in the insurance industry.
• Deep knowledge of insurance business processes.
• Hands-on experience with functional application solutions.

Responsibilities

• Collaborate with stakeholders to gather and document requirements.
• Analyze existing processes and identify areas for improvement.
• Translate requirements into functional specifications for development.

Skills

Analytical skills

Documentation

Stakeholder collaboration

Gap analysis

Education

Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field

Job description

Job Title: Business Analyst

Contract Type: Permanent

Location: KL, Malaysia

Insurance background is must have

About the Role

We are seeking a detail-oriented and analytical Business Analyst to join our team, focused on insurance application systems. The ideal candidate will have deep knowledge of insurance business processes and hands‑on experience in translating business requirements into functional application solutions. You will act as the bridge between business stakeholders and the IT development team to ensure that our insurance applications meet regulatory requirements and business goals.

Key Responsibilities

• Collaborate with stakeholders from business units (Underwriting, Claims, Policy Administration, Billing, etc.) to gather and document business requirements.
• Analyze and document existing insurance processes and systems, identifying areas for improvement and optimization.
• Translate business requirements into functional specifications and user stories for development teams.
• Work closely with developers, QA, and project managers to ensure accurate delivery of features and system enhancements.
• Support system implementation and integration, including testing, training, and change management.
• Develop and maintain documentation such as business requirement documents (BRDs), functional requirement specifications (FRDs), process flows, and user guides.
• Perform gap analysis and risk assessments to support decision‑making.
• Assist with user acceptance testing (UAT), including test plan development, execution, and defect tracking.
• Ensure solutions comply with industry regulations and internal quality standards.

Requirements

Education

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.

Experience

• 3+ years of experience as a Business Analyst, preferably within the insurance industry (P&C, Life, Health, etc.).