Branch Sales Manager- Seremban

Zurich Insurance Group; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent insurance company located in Negeri Sembilan is seeking a skilled sales professional to drive growth and profitability through risk selection, pricing, and quality service. This role involves managing daily operations, developing customer relationships, and providing training. The ideal candidate will have at least 4 years of sales experience, knowledge of sales techniques, and the ability to obtain insurance sales licenses where necessary. A high school diploma or equivalent is required, with an emphasis on customer service excellence.

Qualifications

• 4+ years of experience in the Sales area.
• Knowledge of sales principles, techniques, and terminology.
• Ability to be licensed to sell insurance.

Responsibilities

• Manage daily work processes and meet objectives.
• Analyze needs and recommend process improvements.
• Develop relationships with new and existing customers.

Skills

Sales principles

Sales techniques

Customer relationship management

Financial analysis

Education

High School Diploma or Equivalent

Zurich Certified Insurance Apprentice

Tools

Microsoft Office

Job description

To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities - Key Accountabilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.

Business Accountabilities

• Carry out tasks, such as the preparation of customer and distributor reports, to support the implementation of projects to time and quality standards.
• Assess and evaluate business processes in order to identify opportunities for improvement.
• Investigate and drive research/analysis around potential business development opportunities.
• Review assigned customer cases, prioritize case load and interpret established policies, applying discretion within authority limits in order to resolve customer issues.

Job Requirements

Required:
• High School Diploma or Equivalent and 4 or more years of experience in the Sales area
OR
• Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Sales area
AND
• Knowledge of principles of sales, sales techniques, and sales terminology
• Knowledge of requirements within insurance industry regulatory environment
• Knowledge of Microsoft Office
• The ability to be licensed to sell insurance in the states where required

Preferred:

• 4 or more years of sales experience
• Licensed to sell insurance in the states where required
• Experience analyzing financial statements

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.