Branch Operations & Compliance Specialist

TML Remittance Center; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A financial services center in Malaysia is seeking a professional to handle daily branch operations, manage compliance affairs, and provide exceptional customer service. The ideal candidate should have a minimum qualification of Higher Secondary/STPM/A Level or higher in relevant fields along with at least 1 year of experience. Proficiency in Bahasa Malaysia and English is required, while Mandarin is a plus. Strong customer service skills and computer literacy are essential for this role.

Qualifications

• Minimum qualification: Higher Secondary/STPM/A Level/Pre-U, Diploma, or Bachelor's Degree in relevant fields.
• Proficient in Bahasa Malaysia and English; Mandarin is an added advantage.
• At least 1 year of relevant working experience.
• Computer literacy and strong customer service orientation required.
• Preferably ex-bankers or executives with relevant industry experience.

Responsibilities

• Handle daily branch operations and administration.
• Manage compliance affairs and support IT operations.
• Provide excellent customer service.

Skills

Computer literacy

Strong customer service orientation

Education

Higher Secondary/STPM/A Level/Pre-U, Diploma, or Bachelor's Degree in Computer Science/Information Technology, Business Administration/Management, Finance/Accountancy/Banking, Marketing

Job description

A financial services center in Malaysia is seeking a professional to handle daily branch operations, manage compliance affairs, and provide exceptional customer service. The ideal candidate should have a minimum qualification of Higher Secondary/STPM/A Level or higher in relevant fields along with at least 1 year of experience. Proficiency in Bahasa Malaysia and English is required, while Mandarin is a plus. Strong customer service skills and computer literacy are essential for this role.