Branch Operations & Compliance Specialist

TML Remittance Center; Kapar; On-site; MYR 20,000 - 100,000; Full time

Job summary

A financial service provider is seeking to hire an individual to handle daily branch operations. The role includes managing company compliance and supporting IT operations, ensuring service efficiency. Candidates should possess a relevant diploma or degree and have strong customer service skills. Proficiency in Bahasa Malaysia and English is essential, while Mandarin is a plus. A minimum of one year of relevant experience is required, preferably from ex-bankers or individuals with industry experience.

Qualifications

• Minimum qualification: Higher Secondary/STPM/'A' Level/Pre-U, Diploma, or Bachelor's Degree in relevant fields.
• Proficient in Bahasa Malaysia, English; Mandarin is an advantage.
• At least 1 year of relevant working experience.
• Preferably ex-bankers or executives with relevant industry experience.

Responsibilities

• Handle daily branch operations and internal control functions.
• Manage compliance affairs and support IT operations.
• Provide excellent customer service and support operational efficiency.

Skills

Computer literacy

Strong customer service orientation

Education

Higher Secondary/STPM/'A' Level/Pre-U, Diploma, or Bachelor's Degree in Computer Science/Information Technology, Business Administration/Management, Finance/Accountancy/Banking, Marketing

Job description

A financial service provider is seeking to hire an individual to handle daily branch operations. The role includes managing company compliance and supporting IT operations, ensuring service efficiency. Candidates should possess a relevant diploma or degree and have strong customer service skills. Proficiency in Bahasa Malaysia and English is essential, while Mandarin is a plus. A minimum of one year of relevant experience is required, preferably from ex-bankers or individuals with industry experience.