Branch Manager

Sumiso (M) Sdn Bhd; Johor Bahru; On-site; MYR 200,000 - 250,000; Full time

Job summary

A logistics and operations firm is seeking a Branch Manager in Johor Bahru to oversee daily import/export operations, manage staff, and maintain regulatory compliance. The ideal candidate will have a diploma or degree in a related field along with at least 5 years of managerial experience in logistics. Proficiency in English and Bahasa Malaysia is required. This position is on a one-year contract with the potential for permanence based on performance.

Qualifications

• Minimum 5 years' experience in operations or logistics management.
• Knowledge of customs procedures and office administration.
• Experience handling Singapore shipments.

Responsibilities

• Oversee daily import and export operations.
• Liaise with freight forwarders and authorities.
• Manage JB branch office administration and operations.
• Ensure invoicing and collection processes are timely.

Skills

Leadership

Coordination

Problem-solving

English language proficiency

Bahasa Malaysia proficiency

Education

Diploma or Bachelor’s Degree in Logistics or related field

Job description

Company Description

Sumiso (M) Sdn Bhd - HQ is located in Portklang, Selangor, Malaysia, The company holds a prominent place in the community and strives for excellence in its diverse operations. With a focus on achieving sustained growth, Sumiso (M) Sdn Bhd values commitment, innovation, and exceptional service delivery to its stakeholders.

Role Description

The Branch Manager is responsible for staff management (training, guidance and communication), overseeing import and export operations, Singapore shipment arrangements, warehouse control, sales (maintain current customer, new target), office administration, ISO compliance, and liaison with authorities. This role ensures smooth daily operations, regulatory compliance, timely billing and collections, and effective staff and facility management on the branch.

• Oversee daily import and export operations, including coordination of local and Singapore-bound shipments.
• Liaise with freight forwarders, transporters, shipping lines, and customers for shipment arrangements.
• Liaise with Royal Customs, MITI, Port Authority, and other relevant authorities.
• Visit customers for operational updates, relationship management, and follow-ups.
• Ensure operational analysis and mandatory reports are prepared and submitted on time.
• Manage JB branch office administration and operations.
• Ensure invoicing and billing processes accurately and timely.
• Collect payments and follow up on Statements of Account (SOA).
• Coordinate with HQ.

Qualifications

• Diploma or Bachelor’s Degree in Logistics, Operations Management, Business Administration, or a related field.
• Minimum 5 years experience as manager in operations, import/export, or logistics management.
• Knowledge of customs procedures and office administration.
• ISO 9001:2015 knowledge is an added advantage.
• Experience handling Singapore shipments.
• Strong coordination, leadership, and problem-solving skills.
• Good command of English and Bahasa Malaysia.
• This position is offered on a one year contract basis. Confirmation to a permanent Staff position is subject to performance evaluation in the subsequent year