Branch Management Sales

OCBC; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution is seeking a Branch Manager in Puchong, Malaysia to deliver exceptional customer experiences and lead a dedicated team. The ideal candidate will have a degree in a relevant field and at least 5 years of experience in banking. You will drive business growth, manage risk, and optimize operations while fostering strong relationships with customers and stakeholders. A competitive salary and benefits package are offered, alongside opportunities for professional development.

Benefits

Competitive base salary

Flexible benefits

Community initiatives

Professional development opportunities

Qualifications

• At least 5 years of experience in banking or related industry.
• Proven leadership and management skills.
• Strong business acumen and understanding of financial products.

Responsibilities

• Lead and manage a team of branch staff.
• Develop and implement business strategies to drive sales growth.
• Build and maintain relationships with key stakeholders.
• Analyze market trends for growth opportunities.
• Manage risk and ensure compliance with regulations.

Skills

Leadership skills

Sales growth management

Risk management

Excellent communication

Customer relationship building

Education

Degree in Business, Finance, or related field

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career. Your Opportunity Starts Here.

Why Join

As a Branch Manager at OCBC, you'll be at the forefront of delivering exceptional customer experiences and driving business growth. You'll lead a team of dedicated professionals, fostering a culture of collaboration and innovation. With a focus on building long‑term relationships and providing tailored financial solutions, you'll make a real difference in the lives of our customers.

How you succeed

To excel in this role, you'll need to balance business acumen with people skills. You'll drive sales growth, manage risk, and optimize operational efficiency. By staying attuned to market trends and customer needs, you'll identify opportunities to innovate and improve our services. Your ability to motivate and develop your team will be crucial in achieving our goals.

What you do

• Lead and manage a team of branch staff, providing coaching and development opportunities to enhance their skills and performance
• Develop and implement business strategies to drive sales growth, improve customer satisfaction, and increase market share
• Build and maintain relationships with key stakeholders, including customers, partners, and community leaders
• Analyze market trends and customer data to identify opportunities for growth and improvement
• Manage risk and ensure compliance with regulatory requirements and internal policies

Who you are

• A degree in Business, Finance, or a related field, with at least 5 years of experience in banking or a related industry
• Proven leadership and management skills, with experience in driving sales growth and improving operational efficiency
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders
• Strong business acumen, with a deep understanding of financial markets and products
• A collaborative and innovative approach, with a focus on delivering exceptional customer experiences

What we offer

• Competitive base salary
• A suite of holistic, flexible benefits to suit every lifestyle
• Community initiatives
• Industry‑leading learning and professional development opportunities
• Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.