Boutique Store Supervisor

LidyaKL; Selangor; On-site; MYR 30,000 - 45,000; Full time

Job summary

A fashion retail boutique is seeking a qualified candidate to supervise daily operations and lead a team to achieve sales goals. The role requires strong leadership, excellent communication skills, and a customer-focused mindset. Responsibilities include managing inventory, ensuring customer satisfaction, and compliance with policies. The ideal candidate should have a high school diploma and the ability to work flexible hours. This position offers an engaging retail environment in Malaysia, Selangor.

Qualifications

• Strong leadership and communication skills.
• Customer-focused with a positive and professional attitude.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Supervise and coordinate daily boutique operations.
• Lead, train, and motivate sales staff to meet performance goals.
• Ensure high standards of customer service and handle customer complaints.

Skills

Leadership

Communication

Customer service excellence

Time management

Problem-solving

Education

High school diploma or equivalent

Job description

Responsibilities

Supervise and coordinate daily boutique operations

Lead, train, and motivate sales staff to meet performance goals

Ensure high standards of customer service and handle customer complaints professionally

Monitor sales performance and implement strategies to increase revenue

Maintain visual merchandising standards and store presentation

Manage inventory levels, stock replenishment, and stock accuracy

Prepare staff schedules and manage attendance

Ensure compliance with company policies, procedures, and safety standards

Assist in opening and closing the boutique, including cash handling and reports

Provide regular performance feedback to staff and support staff development

Qualifications

• High school diploma or equivalent (additional retail or business training is a plus)
• Strong leadership and communication skills
• Customer-focused with a positive and professional attitude
• Ability to work flexible hours, including weekends and holidays
• Basic computer skills and familiarity with POS systems
• Team leadership and motivation
• Sales and customer service excellence
• Time management and organization
• Problem-solving and decision-making
• Visual merchandising awareness
• Knowledge of fashion, retail trends, or boutique operations is an advantage