BOS Client Sales Executive

Ericsson; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecommunications company is looking for a candidate to manage portfolio growth and strategic account leadership in Malaysia, focusing on OSS/BSS and IT Managed Services. The successful individual will be responsible for upselling and cross-selling to key accounts, while fostering relationships with C-Suite executives. This role involves enabling teams to meet structured sales targets and refining commercial strategies to ensure successful implementation across business units.

Qualifications

• Expertise in driving growth for technology portfolios, especially in OSS/BSS and IT Managed Services.
• Demonstrated ability to lead teams and collaborate effectively to meet sales targets.
• Experience in engaging with high-level C-Suite executives.

Responsibilities

• Drive portfolio growth through upselling and cross-selling efforts.
• Take responsibility for sales positioning in key accounts.
• Empower teams with sales targets and frameworks for success.

Skills

Sales growth strategies

Relationship management

Team collaboration

Commercial acumen

Customer solutions tailoring

Upselling techniques

Job description

Portfolio Growth

• Drive growth across OSS/BSS, IT Managed Services, and ADM portfolios, including expanding beyond flow business.
• Lead upselling and cross-selling efforts while maintaining lifecycle sales ownership for key accounts.

Strategic Account Leadership

• Take End-to-End responsibility for positioning and selling OSS/BSS, IT Managed Services, and ADM portfolios.
• Strengthen relationships with CIOs and C-Suite executives by understanding their challenges and tailoring solutions to their dynamic needs.
• Lead implementation of upsell strategies and customer attack plans for systematic growth across all domains.

People & Team Enablement

• Collaborate across teams and empower selected Key Account Managers (KAMs) and Account Managers (AMs) with structured sales targets and incentivization frameworks.
• Upskill sales and delivery teams for proactive upselling techniques in OSS/BSS, IT Managed Services, and ADM domains and conduct competence gap analysis activities.
• Inspire teams to collaborate towards achieving successful sales outcomes.

Commercial Strategy & Execution

• Refine commercial models and contract structures to facilitate new customer acquisition and upselling in OSS/BSS, IT Managed Services, and ADM portfolios.
• Utilize playbooks for strategic opportunities like 5G Monetization, Cloud Transformation, and ADM integrations where applicable.
• Ensure alignment with Business Area directives for all OSS/BSS, IT Managed Services, and ADM deals within CU Malaysia, Bangladesh, Sri Lanka.

Operational Excellence

• Implement active upsell tracking and integrate performance targets tied to growth metrics across OSS/BSS, IT Managed Services, and ADM portfolios.
• Provide value argumentation through reference cases, industry architecture analysis, and insights into customer operators.