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Billing Executive

Rakan KKM Sdn Bhd

Selangor

On-site

MYR 40,000 - 60,000

Full time

Yesterday

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Job summary

A healthcare organization in Malaysia is seeking a qualified individual to manage the admission, billing, and discharge operations efficiently. Ideal candidates should hold a Diploma or Bachelor’s in Finance or related fields and have at least three years of experience in a healthcare setting. Strong numerical skills, integrity, and problem-solving abilities are vital for this role, which involves ensuring accurate processing of patient information and documentation.

Qualifications

Relevant experience in billing, accounts, or finance is an added advantage.
At least 3 years of working experience in a hospital or healthcare environment.

Responsibilities

To plan, organize, direct, control day to day operations of Admission unit.
To ensure efficient services and daily monitoring at discharge unit.
To ensure all clients receive their credit bills with its supporting documents.

Skills

Strong numerical and analytical skills

High level of integrity and confidentiality

Problem-solving skills with a proactive attitude

Ability to work effectively in a team environment

Education

Diploma or Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field

To plan, organize, direct, control day to day operations of Admission unit
To ensure patient’s particulars be entered in the admission forms
To ensure information patient on admission form are valid and accurate
To ensure supporting or related documents attached accordingly
To ensure Patient’s GF be filled-up and signed by relative
To ensure an efficient service for admission flow on insurances and MCO cases.
To quickly and courteously response to all Corporate Clients complaints and query
To ensure that patients be sent to wards within the target set by management
To ensure all GL are verified are valid/accurate and scanned before patient proceeding to get treatment
To ensure update the initial GL in GL’s system accordingly and accurately
To checking patient's limit and non-cover item/procedure before patient proceed any surgery/procedure
To ensure that all insurance form fill up by consultant and GL are received within 24 hours

BILLING

To plan, organize, direct, control day to day operations of billing -office unit
To check daily charges after key in by the staff.
To upload bill and other related documents in insurance portal , liaise with insurance and company to obtain GL for discharge
To process final bill and do finalize checking before call patient for settlement.
To ensure coverage amount of final GL are correct.
Do calculation for the excess amount for bill using company GL.
To attached Refund Voucher with complete relevant document to the close till on daily basis
To check Admission Form received from MCO Unit against bed number and slot in for billing process
To compile and sort main bill together with itemized bill, completed insurance form, initial GL and final GL for bill submission
To sort Consultant/ Professional charge Form for accordingly on daily basis
Do balancing of daily transaction
To list down any pending bill for supervisor reference and staff follow up
To do filing of bill with settlement
To keep in proper filing of the inpatient bills
To check previous day bill against Inpatient Discharge Report.
To entertain calls from companies and patients in requesting for example the itemized bill, copy of bill, receipt
To perform any other duties as and when required by Supervisor.

DISCHARGE

Plan, organize, direct, control day-to-day operations of discharge unit and staff.
To provide timely information and attend to a customer’s enquiry accurately
To ensure efficient services and daily monitoring at discharge unit.
To ensure smooth flow of discharge process of patients and assist staff when time is needed.
To ensure supporting or related documents attached accordingly.
To ensure all clients receive their credit bills with its supporting documents.
To do daily checking on the daily discharge transaction base on Inpatient Discharge Report from the hits system.
To provide documents whenever necessary
To ensure cash received or refund to patient is correct and agreed to bill.
To perform any other duties as and when required by Head of Services.

QUALIFICATION & REQUIREMENT

Diploma or Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field.
Relevant experience in billing, accounts, or finance is an added advantage.
At least 3 years of working experience in a hospital or healthcare environment.

SKILLS & COMPETENCIES

Strong numerical and analytical skills.
High level of integrity and confidentiality.
Problem-solving skills with a proactive attitude.
Ability to work effectively in a team environment.

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