Billing Assistant

Tunku Abdul Rahman University; Kampar; On-site; MYR 100,000 - 150,000; Full time

Job summary

A Malaysian university in Kampar is seeking a medical billing professional to prepare and issue patient bills, verify insurance coverage, and assist patients with billing inquiries. The ideal candidate will have a minimum of SPM or equivalent, strong communication skills in English and Bahasa Malaysia, and proficiency in Microsoft Office. Experience in hospital billing or insurance claims is an advantage. Candidates must also be willing to work shifts including weekends and public holidays.

Qualifications

• Minimum SPM or equivalent qualification.
• Good communication skills in English and Bahasa Malaysia.
• Strong attention to detail and confidentiality.
• Proficient in Microsoft Office applications.

Responsibilities

• Prepare and issue patient bills and invoices for medical services.
• Verify patient insurance coverage and process claims.
• Maintain accurate records of billing transactions and patient accounts.
• Assist patients with billing-related inquiries and payment plans.

Skills

Good communication skills in English

Good communication skills in Bahasa Malaysia

Strong attention to detail

Proficiency in Microsoft Office

Education

Minimum SPM or equivalent

Job description

Tunku Abdul Rahman University – Kampar, Perak

Prepare and issue patient bills and invoices for medical services rendered.

Verify patient insurance coverage and liaise with insurance providers to process claims.

Ensure accurate entry of billing codes, procedures, and patient information into the hospital billing system.

Assist patients with billing-related inquiries, payment plans, and clarifications.

Follow up on outstanding payments and support collection efforts.

Coordinate with medical staff and relevant departments to resolve billing discrepancies or adjustments.

Maintain accurate records of billing transactions and patient accounts.

Support month-end closing activities and financial reporting when required.

Ensure compliance with hospital policies, regulatory requirements, and insurance guidelines.

Assist in processing refunds, adjustments, or write-offs as authorized by management.

Requirements

Minimum SPM or equivalent

Good communication skills in English and Bahasa Malaysia (Mandarin is an added advantage).

Strong attention to detail, accuracy, and confidentiality.

Proficient in Microsoft Office (Excel, Word) and basic data entry.

Ability to work independently and handle multiple tasks in a fast-paced environment.

Willing to work on shift rotations, including weekends and public holidays when required.

Prior experience in hospital billing, insurance claims, or administrative roles will be an added advantage.