Bilingual Technical Support Engineer II (Japanese)

National Instruments; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology firm based in Penang seeks a Technical Support Engineer 2 who is a Japanese speaker. You will resolve various technical issues for customers and assist with incidents during installation and maintenance of products. The ideal candidate should excel in problem-solving and teamwork to ensure customer satisfaction. Join us to work with advanced technology and help our clients succeed in their engineering projects.

Responsibilities

• Resolve technical issues for customers across all account tiers.
• Resolve customers’ single incidents during installation, implementation, and/or maintenance of NI products and platforms.
• Escalate complex technical issues internally.

Job description

A leading technology firm based in Penang seeks a Technical Support Engineer 2 who is a Japanese speaker. You will resolve various technical issues for customers and assist with incidents during installation and maintenance of products. The ideal candidate should excel in problem-solving and teamwork to ensure customer satisfaction. Join us to work with advanced technology and help our clients succeed in their engineering projects.