Bilingual Restaurant Manager — Guest Experience

Nong Geng Ji 农耕记; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A hospitality company in Subang Jaya is seeking a professional with experience in the Food & Beverage sector. The ideal candidate should have a minimum of 3-4 years of relevant experience, be fluent in both English and Mandarin, and possess excellent communication and leadership skills. Responsibilities include ensuring guest satisfaction, supervising service staff, and resolving complaints promptly. This position offers various benefits including medical reimbursements and annual bonuses.

Benefits

Annual leave

Medical Reimbursement

Staff Discount

Annual Bonus

Qualifications

• Minimum of 3-4 years of experience in the Food & Beverage industry.
• Ability to build lasting relationships with guests.
• Basic competency in Microsoft Office (Word, Excel and Powerpoint).

Responsibilities

• Ensure guests' needs and expectations are met by providing efficient service.
• Lead by example with professionalism.
• Attend to guests' needs and complaints promptly.
• Resolve service failure issues.
• Supervise food and beverage service.

Skills

Fluent in English

Fluent in Mandarin

Excellent communication skills

Interpersonal skills

Leadership skills

Tools

Microsoft Office

Job description

A hospitality company in Subang Jaya is seeking a professional with experience in the Food & Beverage sector. The ideal candidate should have a minimum of 3-4 years of relevant experience, be fluent in both English and Mandarin, and possess excellent communication and leadership skills. Responsibilities include ensuring guest satisfaction, supervising service staff, and resolving complaints promptly. This position offers various benefits including medical reimbursements and annual bonuses.