Beauty Advisor & Skincare Specialist

Watsons Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Kuala Lumpur seeks a Customer Service Associate to provide top-notch customer service, maintain stock levels, and promote the Watsons VIP Member Card. The ideal candidate, preferably with a background in beauty or makeup, must have excellent communication skills in Bahasa Melayu and English. This role requires working shifts, including weekends and public holidays, and involves actively participating in promotional events.

Qualifications

• SPM/Diploma/Certificate in beauty/makeup course will be an added advantage.
• Required language(s): Bahasa Melayu and English.
• Pleasant personality with a strong drive and excellent communication skills.
• Good interpersonal skills, adaptable, and result-oriented.
• Outgoing personality with a positive and high energy level.
• Applicants must be Malaysian citizens.
• Able to work shifts, weekends, and public holidays.
• Preferably with promoter experience.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Supporting store overall replenishment & housekeeping.
• Maintain sufficient stock levels at all times.
• Act as a cashier and promote expertise in Watsons VIP Member Card.
• Provide skincare advice to customers.
• Provide customer service and achieve sales goals.
• Responsible for stock replenishment and promotion execution.
• Actively involved in roadshows/corporate events.

Skills

Customer service skills

Communication skills

Interpersonal skills

Adaptability

Sales skills

Education

SPM/Diploma/Certificate in beauty/makeup course

Job description

A leading retail company in Kuala Lumpur seeks a Customer Service Associate to provide top-notch customer service, maintain stock levels, and promote the Watsons VIP Member Card. The ideal candidate, preferably with a background in beauty or makeup, must have excellent communication skills in Bahasa Melayu and English. This role requires working shifts, including weekends and public holidays, and involves actively participating in promotional events.