AVP, Storage & Flexi Infra Administration
- Administer and maintain Block, File, and Object storage.
- Monitor and optimize storage performance, capacity, and health.
- Monitor system performance, troubleshoot issues, and perform capacity planning.
- Provision and allocate storage for servers, applications, and databases.
- Ensure encryption at rest and in transit for critical data.
- Implement and manage storage replication for disaster recovery.
- Manage cloud-based resources such as AWS (EC2, S3), Azure (VMs, Blob), or Google Cloud.
- Support hybrid cloud setups and assist with cloud migrations.
Documentation & SOPs
- Maintain up-to-date documentation for infrastructure designs, change logs, configurations, and recovery procedures.
- Create and update Standard Operating Procedures (SOPs).
- Work with vendors for hardware/software support, upgrades, and issue resolution.
- Coordinate with internal IT, application, and DevOps teams for resource planning and incident handling.
Testing & Development Support
- Set up and maintain storage and infrastructure for dev/test environments.
- Support QA/testing teams with cloning, snapshots, and data provisioning.
People and Talent
- Strong stakeholder management skills in handling wide-ranging and senior stakeholders across segments/product areas.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk.
Governance Management
- Gatekeeper of the technical solution delivery ensuring best practices and governance compliance.
- Configure and provide technical support and incident response for IT security infrastructure components.
- Ensure incidents are worked within the agreed SLA and adhere to incident management processes.
- Escalate high‑priority issues to Incident managers.
Change Management
- Create change records, draft implementation steps, and implement changes (break/fix and non‑break/fix).
- Work with other support teams to identify root causes and perform technical RCA for incidents.
- Coordinate or lead permanent solutions/improvements identified during RCA.
Technologies and Strategy Management
- Progressively self‑study and explore new world‑class technologies through review, alignment, and implementation.
- Product comparison.
- Strategy planning for system and operational process enhancement.
- Evolve or refresh technology to keep systems current.
Requirements
- Experience with Block/File/Object storage.
- Hands‑on with storage vendors (IBM, Dell EMC, Hitachi).
- Hands‑on with SAN zoning.
- Familiarity with hypervisor architectures: VMware, Red Hat, and Oracle.
- Strong technical background across supported platforms.
- Basic to intermediate experience in cloud platforms (AWS, Azure, Google Cloud).
- Ability to maximize available technology without compromising deliverables and operational risk.
- Strong risk management awareness related to BNM and Internal Audit compliances.
- Strong business sense aligned with the bank’s business direction.
- Up‑to‑date with evolving technology and industry‑standard benchmarks.
- 3–5 years of hands‑on experience in storage administration (Block/File/Object).
- Proven work with virtualized infrastructure (VMware).
- Exposure to cloud platforms (AWS, Azure, or GCP) and hybrid cloud environments.
About Alliance Bank Malaysia Berhad
Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through consumer, SME, corporate, commercial, and Islamic banking. The bank provides easy access to its broad base of customers throughout the country via multiple delivery channels including retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.