Automotive Service Advisor

Motoren Management Sdn. Bhd.; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic automotive service provider in Malaysia is looking for a motivated Service Advisor. In this role, you will manage and oversee the repair workflow, providing clear advice on car servicing and repairs while engaging directly with customers. The company values autonomy, recognizes achievements, and offers personal growth opportunities. Ideal candidates thrive in fast-paced environments, enjoy solving challenges, and build strong relationships with clients.

Benefits

Opportunities for personal growth

Recognition for achievements

Dynamic work environment

Qualifications

• Enjoys engaging with people and building relationships.
• Able to manage repair workflows effectively.
• Capable of providing clear and confident advice.

Responsibilities

• Manage and oversee the repair workflow and schedule.
• Provide clear advice on car servicing and repairs.
• Convey customers' concerns with accurate repair descriptions.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

Are you someone who?

• ✔️ Enjoys taking charge and solving challenges head-on?
• ✔️ Thrives in a fast-paced, dynamic environment?
• ✔️ Loves engaging with people and building strong relationships?

If YES, then you’re exactly who we’re looking for!

As a Service Advisor at Motoren, you’ll:

• Manage and oversee the repair workflow and schedule.
• Take the lead in providing clear, confident advice on car servicing and repairs.
• Work with the team leader/mechanic to convey the customers' concerns with accurate repair descriptions.

What You’ll Love:

• Autonomy to make decisions and lead conversations.
• Opportunities to engage with diverse people daily.
• Recognition for your achievements – Your hard work will never go unnoticed; we celebrate wins together!
• Personal growth opportunities – Learn new skills, expand your expertise, and advance in your career.

What We Value:

• ❌ Dislike for excessive micromanagement? Perfect! We trust you to lead with confidence.
• ❌ Hate routine and monotony? Great! This role offers variety and challenges every day.

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