Automotive Insurance Claims Specialist

Eurokars Group Indonesia; Malaysia; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading automotive company in Malaysia is looking for an Insurance Claims Officer/Executive to manage customer insurance claims, ensure accurate repair estimates, and deliver outstanding customer care. This role requires at least 3 years of relevant experience in automotive service and strong communication skills. Join a dynamic Body & Paint team dedicated to providing exceptional automotive care and helping customers navigate the claims process seamlessly.

Qualifications

• Minimum 3 years relevant experience in automotive service or claims.
• Strong interpersonal and communication skills are essential.
• Experience with digital documentation systems preferred.

Responsibilities

• Receive and record customer service needs efficiently.
• Gather required claims documents and authorizations.
• Guide customers on claims procedures and assessment.

Skills

Customer service orientation

Interpersonal skills

Communication skills

Proficiency in Microsoft Office

Education

GCE 'O' Level or Diploma

Certificate in Motor Vehicle

Job description

A leading automotive company in Malaysia is looking for an Insurance Claims Officer/Executive to manage customer insurance claims, ensure accurate repair estimates, and deliver outstanding customer care. This role requires at least 3 years of relevant experience in automotive service and strong communication skills. Join a dynamic Body & Paint team dedicated to providing exceptional automotive care and helping customers navigate the claims process seamlessly.