Auto Finance Sales (Nationwide)

CIMB Group Holdings Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading banking institution in Kuala Lumpur is seeking talents for an auto loans role to manage applications and relationships with customers and dealers. Responsibilities include ensuring compliance with credit guidelines and customer engagement. This position is ideal for fresh graduates or those with limited experience, offering on-the-job training and opportunities for career development. Join a dynamic team and start your career in auto finance today!

Benefits

On-the-job training

Career development opportunities

Exposure to credit operations and customer engagement

Qualifications

• Fresh graduates are encouraged to apply, candidates with up to 1 year of relevant experience are welcome.

Responsibilities

• Achieve sales targets by securing quality auto loans.
• Build and maintain strong relationships with customers and dealers.
• Collect and review loan applications to ensure compliance.
• Conduct KYC, CDD, or Enhance CDD for applicants.
• Enter loan application details accurately into the system.
• Update dealers daily on loan application status.
• Prepare proposals for panel dealers and additional facilities.

Skills

Strong communication skills

Interpersonal skills

Attention to detail

Willingness to learn

Education

Diploma, Higher Diploma, or Degree in Banking, Finance, Business, or related field

Job description

In this role, your responsibilities will include:

• Achieve sales targets by securing quality auto loans, based on the company’s target customer and product mix.
• Build and maintain strong relationships with customers, dealers, and internal teams to generate business leads.
• Collect and review loan applications from dealers, customers, or sales teams, ensuring all required documents meet our credit guidelines.
• Make sure customers give consent for credit bureau checks before proceeding with their applications.
• Interview applicants (by phone or in person) and perform Know Your Customer (KYC), Customer Due Diligence (CDD), or Enhanced CDD for higher-risk cases.
• Verify identification, income, and vehicle documents.
• Enter loan application details into our Auto Credit System (ACS), ensuring accuracy and completeness.
• Ensure Credit Application is created timely to meet targeted Turnaround Time compliance:
  • All non-individual (e.g., company) applications.
  • Individual applications that exceed our credit limits.
  • Other cases as required.
• Update dealers daily on the status of loan applications submitted.
• Oversee the issuance of Letters of Undertaking to dealers and follow up on Hire Purchase (HP) agreements and related documents.
• Share the Product Disclosure Sheet (PDS) and explain HP agreements to customers; witness and verify agreement signing.
• Investigate and follow up on delayed approvals or disbursements.
• Prepare proposals for panel dealers and any additional facilities they request.
• Conduct site visits when needed.
• Assist in preparing reports for the Business Manager.
• Perform other duties as assigned by management.

Job Requirements

• Diploma, Higher Diploma, or Degree in Banking, Finance, Business, or a related field.
• Fresh graduates are encouraged to apply. Candidates with up to 1 year of relevant experience are also welcome.
• Strong communication and interpersonal skills to build lasting business relationships with dealers and customers.
• Good attention to detail and willingness to learn.

Why This Role is Great For Fresh Graduates

You’ll gain exposure in both sales and credit operations, giving you well‑rounded banking experience. You’ll work closely with dealers, customers and internal teams – a great way to grow your professional network. You’ll be part of a fast‑paced and dynamic team with opportunities to learn and grow.

Why Join Us?

• On‑the‑job training and guidance from experienced managers
• Exposure to both credit operations and customer engagement
• Career development opportunities in the banking and finance sector

Ready to start your career in auto finance? Apply now and be part of a dynamic and supportive team!

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