Associate Underwriting Services Specialist

Hannover RE; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading insurance firm in Kuala Lumpur is seeking an Associate Underwriting Services Specialist to provide administrative support within the L&H team. The ideal candidate should possess a Bachelor's degree or equivalent experience and have 1-2 years of relevant experience, preferably in life insurance. Responsibilities include assisting medical underwriters, supporting treaty preparations, and completing administrative tasks. Strong organizational skills and effective communication are essential. Join a dynamic team dedicated to excellence and client satisfaction.

Qualifications

• 1-2 years of relevant working experience preferred, especially in life insurance.
• Ability to multitask in a fast-paced environment.
• Excellent communication skills, both written and verbal.

Responsibilities

• Assist medical underwriters with underwriting and claims referrals.
• Support Business Acquisition team in treaty preparations.
• Complete administrative tasks efficiently.

Skills

Organizational skills

Time management

Interpersonal skills

English communication

Education

Bachelor's degree or equivalent experience

Job description

We are currently hiring an Associate Underwriting Services Specialist to join the L&H team in the Malaysian Branch. This role provides administrative support within the L&H team.

Responsibilities

• Assist medical underwriters in registering underwriting and claims referrals from cedants in Internal Underwriting Workbench (IWB) within the agreed turnaround time and accuracy level.
• Provide support to Business Acquisition and Development team in preparing treaty and addendums wording to protect company interests and fairness to cedants, with the agreed timeline and quality.
• Work closely with other stakeholders such as technical accounting to complete the tasks given.
• Complete all administrative tasks in a timely manner.

Qualifications

• Possesses equivalent experience or a Bachelor's degree in any field.
• Candidates with a minimum of 1-2 years of relevant working experience are encouraged to apply. Past employment in a life insurance company will be an added advantage.
• Good organizational and time management skills, with the ability to multitask.
• Proven capacity to function autonomously and cooperate within a fast‑paced and dynamic team environment.
• Adapt at performing effectively under pressure and meeting stringent deadlines while upholding a high level of work quality.
• Strong interpersonal proficiencies, with the capability to communicate effectively with individuals at various levels, both internally and externally.
• Excellent written and spoken English communication skills.
• Can learn to master professional concepts under supervision and can resolve problems of small to medium complexity.
• Independently works on routine assignments requiring limited judgement and decision making.
• Understands priorities and goals for the team and actively engages in understanding requirements and the impact on the team.
• Participates in cross‑departmental activities when required by the team.
• Works and communicates effectively with team members.

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