Associate Manager, Business Development, Mobility Partners
Responsibilities
- Responsible for business development and growth KPI of Mobility Partners in Malaysia
- Proactively target market opportunities to open new sales in all business lines.
- Develop strategic plans to increase attachment rate and penetrate for cross sell opportunities.
- Client account management and retention.
- Responsible to monitor the P&L of each contract.
- Gather market info and updates, including competitor activities and SWOT analysis.
- Coordinate inter-department collaboration effectively to ensure great customer onboarding/offboarding experience and day-to-day account management.
- Attend to clients day-to-day requirements promptly, conduct and prepare for monthly business review.
DIMENSIONS OF ROLE
- The role is to be responsible for identifying business opportunities, presenting to clients, onboarding and day-to-day account management.
KEY RESPONSIBILITIES
- Self-motivated with strong and nimble business acumen to target prospective clients.
- To deliver business proposals and confident in conducting client presentation professionally.
- To work with complex or large territory/account, products/services, sales, or account management processes.
- Exercise reasonable authority/opportunity to set and negotiate product/service terms.
- Knowledge sharing with colleagues, to train and mentor junior staff.
- Ensure good governance in business management and keep proper records.
- Flexibility in adapting to departmental plans and priorities to address resource and operational challenges.
SKILLS AND EXPERIENCE
Experience:
- Minimum Degree holder.
- At least 5 years experience in the assistance related industry / insurance industry insurance company.
- Excellent in analytics, ability to analyse performance and provide strategies.
Technical/ Functional Knowledge, Skills and Abilities
- Write and read good English
- Proficient in Microsoft Office applications such as Excel and PowerPoint
- Write and read Bahasa Malaysia / Mandarin would be an added advantage
Other Role Specific Competencies
- Excellent interpersonal and communication skills, active listening skills and the ability to build rapport/relationships with client and internal teams
- Must be able to work independently while contributing to a strong teamwork environment
- Possess strong business sense, good client servicing and presentation skill
- Self-disciplined, analytical, problem solver and good time management.
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