Associate / Assistant Manager Agency Business Development

Great Eastern; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A well-established financial services company in Kuala Lumpur seeks an Associate/Assistant Manager for Agency Business Development. The role involves recruiting, training, and leading Takaful agents while ensuring they meet performance targets and comply with regulatory standards. The ideal candidate will have a strong educational background in relevant fields and at least 2 years of business development or sales management experience. Excellent interpersonal and strategic thinking skills are essential.

Qualifications

• Minimum 2 years of experience in business development/sales management.
• Ability to train and motivate agents through meetings and seminars.
• Experience in managing stakeholders and achieving targets.

Responsibilities

• Recruit, train, and lead Takaful agents.
• Monitor agent performance and provide necessary corrective actions.
• Prepare performance reports and handle ad-hoc assignments.

Skills

Result-driven

Interpersonal skills

Strategic thinking

Problem solving

Strong team player

Education

Degree in Economics, Mathematics, Science, or Business Administration

Job description

Associate/ Assistant Manager, Agency Business Development (GETB)

Responsible for recruiting, training, leading, and retaining Takaful agents. Key duties include monitoring agent performance, providing counselling and corrective actions, and conducting face‑to‑face training and seminars. Additionally, the role involves organizing customized courses and presentations, assisting in agency development, preparing performance reports, and handling ad‑hoc assignments as needed.

Responsibilities

• Analyse, manage and monitor the performance of all ranks agents pertaining to the takaful business to ensure they are achieving their annual target.
• Counsel all ranks agents on the results and take necessary corrective action if overall performance below par.
• Train and motivate all ranks agents through face‑to‑face meeting, training & seminars.
• Organize, supervise and implement customized courses, meetings, seminars, talks presentation & training for takaful.
• Prepare periodic performance reports.
• Assist in agency recruitment, training & agency development of new takaful agents.
• Prepare periodic performance agents.
• Ad‑hoc assignments as and when required.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns /risks and proactively shares best risk management practices.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Qualifications

• Degree in Economics, Mathematics, or Science or Business Administration.
• Minimum 2 years working experience in business development/sales management preferably in agency or business development or training or marketing in financial institutions.
• Result‑driven, versatile with experience in leading and driving sales team.
• Strategic thinking, strong interpersonal skills, outgoing personality.
• Experienced in problem solving and managing stakeholders.
• Dynamic, self‑motivated and reliable character with positive outlook.
• Excellent inter‑personal and management skills.
• Strong team player.
• Possess discipline, initiative and able to work independently.
• High level of integrity, takes accountability of work and good attitude over teamwork.

Core Values

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Company Background

Founded in 1908, Great Eastern is a well‑established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of “AA-” by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly‑rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.