Assistant Supervisor, Retail

Malayan Flour Mills Berhad; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading flour milling company in Malaysia seeks an experienced retail assistant to manage daily store operations and supervise staff. This role includes delivering exceptional customer service, managing inventory, and ensuring compliance with company standards. The ideal candidate will have a minimum SPM qualification, cashier experience, and basic Microsoft application knowledge. Working hours are from 6:30 a.m. to 3:00 p.m. Join our award-winning team and be part of our expansion plans.

Benefits

HR Asia Best Companies to Work For in Asia 2024

HR Asia Most Caring Company Award 2024

HR Asia Happiest Workplace Award 2024

Qualifications

• Able to work from 6:30 a.m. to 3:00 p.m.
• Previous experience as a cashier is preferred.

Responsibilities

• Assist the Retail Supervisor in managing daily store operations.
• Deliver excellent customer service and handle inquiries professionally.
• Ensure compliance with company policies, procedures, and safety standards.

Skills

Cash handling

Customer service

Inventory control

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Education

Minimum SPM qualification

Job description

Company Description

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. Over the years, MFM has grown to become one of the leading flour millers in Malaysia. Outside of Malaysia, MFM also has presence in the flour milling industry in Vietnam and Indonesia. In Indonesia, MFM is one of the shareholders in PT Bungasari Flour Mills Indonesia, along with Toyota Tsusho Group (Japan) and PT FKS Food and Ingredients (Indonesia).

MFM ventured into the poultry feed business in 1983 and since then has expanded considerably across the poultry value chain in breeding, farming and processing, to become one of the leading poultry integrators in Malaysia.

In November 2019, MFM commissioned a new state-of-the-art poultry processing plant with a processing capacity of up to 280,000 birds per day. MFM’s group revenues in FY19 were RM2.7 billion.

As part of our expansion plans, we are seeking the right talents to be part of our winning team.

Job Description

Key Responsibilities

• Assist the Retail Supervisor in managing daily store operations
• Supervise and guide retail staff on duty to ensure service standards are met
• Assist in preparing work schedules, monitoring attendance, and task allocation
• Deliver excellent customer service and handle customer inquiries or complaints professionally
• Monitor stock levels, assist with inventory control, and coordinate stock replenishment
• Ensure visual merchandising and store cleanliness meet company standards
• Support sales initiatives and promotional activities to improve store performance
• Assist in cash handling, POS system operations, and basic sales reporting
• Ensure compliance with company policies, procedures, and safety standards
• Provide on-the-job guidance and support to new or junior staff

Qualifications

• Minimum SPM qualification
• Able to work from 6:30 a.m. to 3:00 p.m.
• Experience as a cashier
• Basic knowledge of Microsoft applications (Word, Excel, and PowerPoint)

Additional Information

MFM is honored to receive the following awards:

• HR Asia Best Companies to Work For in Asia 2024 (7 years consecutively, from 2018 to 2024)
• HR Asia Most Caring Company Award (5 years consecutively, from 2020 to 2024)
• HR Asia Diversity, Equity & Inclusion (DEI) Award (2 years consecutively, from 2023 to 2024)
• HR Asia Sustainable Workplace Award (2024)
• HR Asia Happiest Workplace Award (2024)