Assistant Store Manager (Sunway Carnival)

Paris Baguette Malaysia; Permatang Pauh; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading food and beverage company in Penang is seeking an Assistant Store Manager to oversee the profitability of its outlet. The role involves managing daily operations, ensuring excellent customer service, and training staff. Candidates should have at least 6 years of experience in Food and Service Operations and possess a diploma or degree in F&B management. Employee benefits include meals, discounts, and provided uniforms.

Benefits

Staff Meals

Staff discount

OT & Allowance

Uniforms provided

Qualifications

• Strong capability to lead and manage teams.
• Min. 6 years of experience in Food and Service Operations.

Responsibilities

• Manage all operation-related activities of the outlet.
• Maintain the overall store image and brand representation.
• Control costs, including shop expenses and labour costs.
• Train staff in upselling food and beverages.
• Handle guest complaints and requests.

Skills

Leadership

Customer service

Problem-solving

English proficiency

Education

Diploma/Degree in F&B management

Tools

MS Office

Job description

Assistant Store Manager (Sunway Carnival)

• Possess capability to lead, motivate and manage subordinates
• Good command of spoken English
• PC literate with knowledge in MS Office
• Min. Diploma/Degree in F&B management or any related fields
• At least 6 years of experience management in Food and Service Operations

Job Summary

The Assistant Store Manager / Store Manager bears the overall responsibility for the profitability of the chain restaurant outlet. He/she performs outlet-level support functions, such as customer service, scheduling, handling day-to-day operations, cashiering, closing of the till, ordering inventory, and back office support.

Roles & Responsibilities

• Manage, direct and coordinate all operation-related activities in a proficient and pleasant method.
• Ensure overall store image is maintained and the brand is always well represented.
• Ensure that the outlet budget is strictly adhered to and that all costs are controlled including shop expense, cost of goods & cost of labour.
• Motivate, guide and train the staff in upselling the food and beverage items.
• Attend to guest requests and attend to guest complaints as required.

Benefits

• Staff Meals
• Staff discount
• OT & Allowance
• Uniforms provided