Assistant Store Manager / Store Manager ( Setia City Mall )

Berjaya Starbucks Coffee Company Sdn Bhd; Shah Alam; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading coffee retailer is seeking an Assistant Store Manager to oversee operations at Setia City Mall. The ideal candidate must have at least 6 years of management experience in the Food and Service Operations sector. Responsibilities include ensuring brand representation, managing store budgets, and motivating staff. Benefits include employee meals, medical insurance, career advancement opportunities, and staff discounts. This role requires strong leadership skills and proficiency in English.

Benefits

Employee meals & Beverage

Paid leaves, Medical & Insurance

Learning & Career Advancement

Employee Discount

Uniform provided

Qualifications

• At least 6 years of management experience in Food and Service Operations.

Responsibilities

• Manage, direct and coordinate operation-related activities.
• Ensure the store image is maintained and brand representation.
• Adhere to budget and control all costs.
• Motivate and train staff for upselling.
• Address guest requests and complaints.

Skills

Leadership

English proficiency

PC literacy

Education

Diploma/Degree in F&B management or related fields

Tools

MS Office

Job description

Assistant Store Manager / Store Manager ( Setia City Mall )

• Possess capability to lead, motivate and manage subordinates
• Good command of spoken English
• PC literate with knowledge in MS Office
• Min. Diploma/Degree in F&B management or any related fields
• At least 6 years of experience management in Food and Service Operations

Responsibilities

• Manage, direct and coordinate all operation-related activities in a proficient and pleasant method.
• Ensure overall store image is maintained and the brand is always well represented.
• Ensure that the outlet budget is strictly adhered to and that all costs are controlled including shop expense, cost of goods & cost of labour.
• Motivate, guide and train the staff in upselling the food and beverage items.
• Attend to guest requests and attend to guest complaints as required.

Benefits

• Employee meals & Beverage
• Paid leaves, Medical & Insurance
• Learning & Career Advancement
• Employee Discount
• Uniform provided