Assistant Store Manager (HOOGA One Utama / Mid Valley KL)

Eadess Sdn Bhd; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A retail company in Kuala Lumpur is seeking an energetic Assistant Store Manager to lead a team and enhance shopping experiences. The ideal candidate will have at least 5 years of retail management experience, excellent communication skills, and a passion for operational excellence. Responsibilities include overseeing daily operations, driving sales, providing exceptional customer service, and ensuring an engaging work environment. Join us to make a meaningful impact in the home and lifestyle retail sector.

Qualifications

• At least 5 years of working experience in retail management.
• Strong interpersonal and communication skills.
• Results-oriented with attention to detail.

Responsibilities

• Lead the store team to achieve sales targets.
• Manage day-to-day operations and inventory controls.
• Ensure exceptional customer service and team training.

Skills

Leadership

Sales strategies

Customer service

Teamwork

Communication skills

Job description

Are you passionate about creating exceptional shopping experiences and inspiring a team to achieve greatness?

we’re looking for an energetic and driven Assistant Store Manager to oversee operations, lead our team, and bring our brand vision to life. If you have a flair for leadership, a love for retail, and a results-oriented mindset, join us and make a difference in the world of home and lifestyle retail!

Job Description

Provide leadership and guidance to the store team, fostering a positive and productive work environment.

Oversee day-to-day operations, including opening and closing procedures, inventory management, and visual merchandising.

Drive sales by setting performance targets, motivating the team, and implementing effective sales strategies.

Ensure exceptional customer service by coaching and developing the sales team on product knowledge, sales techniques, and customer engagement.

Monitor and analyze sales data, identify trends, and implement appropriate action plans to achieve sales targets.

Maintain inventory accuracy and optimize stock levels to meet customer demand and minimize stock discrepancies.

Collaborate with the marketing team to execute promotional activities and events to drive foot traffic and increase brand awareness.

Conduct regular staff training sessions to enhance product knowledge and customer service skills.

Foster strong relationships with customers, addressing their needs, resolving complaints, and ensuring a positive shopping experience.

Maintain a safe and clean store environment, adhering to health and safety standards.

Job Requirements

At least 5 years of working experience in the related field is required for this position.

Passionate in the retail environment and strives for operational excellence.

Excellent interpersonal and communications skills with the ability to build and maintain strong relationships at all levels of the business, especially the store team.

Ability to work well within a team.

Results oriented and possess a keen eye for detail.