Assistant Store Manager

HLA Garment; Nilai; On-site; MYR 200,000 - 250,000; Full time

Job summary

A retail company in Malaysia is seeking an Assistant Store Manager for Aeon Mall Seremban. Responsibilities include managing store operations, ensuring employee performance, and providing excellent customer service. The ideal candidate should have strong communication skills, relevant retail management experience, and be fluent in Mandarin and English. Benefits include salary, commissions, and internal training. Fresh graduates are welcome to apply as training will be provided.

Benefits

Basic Salary + Commission

Fast Internal Promotion

Good working environment & culture

Training and certification sponsored by the company

Medical Claim

Qualifications

• Experience in retail management including inventory management and sales.
• Fluency in Mandarin and English, with the ability to communicate in Mandarin as an advantage.
• 3-5 years of working experience in related field, preferable in Lululemon.

Responsibilities

• Manage store operations, supervise and guide employees.
• Handle customer complaints related to store management.
• Conduct stock management and data analysis.

Skills

Retail management fundamentals

Strong communication skills

Analytical skills

Leadership potential

Customer service skills

Problem-solving abilities

Education

Diploma or degree

Job description

Assistant Store Manager-Aeon Mall Seremban

Responsibilities

• Fully responsible for all the stores operating management, supervising, guiding, and improving employees’ performance overall Sales of motivation staff enthusiasm, help stores achieve monthly sales target Actively collect market information and report to company Handling customer complaints and problems related to the store management
• Carry through the company instruction and accomplish other task assigned by the leadership Stock Management that involves stock take, ordering, storing, tracking and monitoring stock levels Data Analysis in process of cleaning, changing, and processing raw data and extracting actionable, relevant information that helps businesses make informed decisions. The procedure helps reduce the risks inherent in decision-making by providing useful insights and statistics, often presented in charts, images, tables, and graphs

Qualifications

• Understanding of retail management fundamentals, including inventory management, sales, and customer service.
• Strong communication skills to interact effectively with customers, employees, and senior management.
• Excellent interpersonal abilities to build and maintain relationships with team members and customers.
• Analytical skills to interpret sales reports, forecast future sales trends, and make informed business decisions.
• Leadership potential to guide and motivate team members, and to step into a management role in the future.
• Attention to detail to ensure optimal store appearance, correct pricing, and accurate inventory.
• Customer service skills to understand and cater to customer needs, handle complaints, and ensure high customer satisfaction.
• Problem-solving abilities to handle day-to-day challenges, resolve conflicts, and make decisions in the best interest of the store.
• Ability to adapt to new technologies and systems used in retail management.

Requirements

• 1. Fluent in Mandarin and English, Able to communicate in Mandarin will be advantage
• 2. Candidate must possess at least diploma or degree.
• 3. At least 3-5 Year(s) of working experience in the related field especially having working experience in LULULEMON will be preferable
• 4. Preferably Manager specialized in Sales- Retail/General or equivalent.
• 5. Required Skill(s): Be familiar with computer operation.
• 6. Have ability of Team management and coordination.
• 7. With a strong sense of responsibility, healthy and positive working attitude, good professional ethics and language, writing skills
• 8. Fresh graduates without experience are welcome to apply as there will be training provided.

Shift and Experience Requirements

• Must be able to work according to Retail Shifts, Weekend and Public Holiday
• Good knowledge of spoken English, Mandarin as the candidate are required to liaise with Mandarin speaking customers and Bahasa Malaysia
• Customer service experience will be of valuable
• Fresh graduates without experience are welcome to apply as there will be training provided.

Benefits

• Basic Salary + Commission
• Fast Internal Promotion
• Good working environment & culture
• Training and certification sponsored by the company
• Medical Claim

Interested candidate pls walk in store directly