Assistant Shop Manager - Aeon Pet Bandar Utama

AEON; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company seeks an Assistant Shop Manager in Selangor, Malaysia. Responsibilities include managing shop operations, overseeing inventory, and ensuring compliance with corporate standards. Ideal candidates will have 2 to 5 years of retail experience, preferably in a pet-related industry, and must possess strong leadership skills. Benefits include medical facilities, annual bonuses, and opportunities for further education.

Benefits

Medical facilities

EPF

SOCSO

Annual bonus

Increase in salary

Further education opportunities

Training provided

Uniform

Rebate Scheme

Qualifications

• 2 to 5 years of working experience in the retail industry, preferably pet-related.
• Possess own transport and willing to travel and work in shifts.
• Previous experience in retail management or similar role is desirable.

Responsibilities

• Review sales performance and inventory levels to drive action.
• Manage employee matters to ensure productivity and engagement.
• Oversee inventory management including stocktaking and reconciliation.
• Ensure shop operations align with corporate standards.
• Plan staff scheduling and performance management.
• Communicate directives from headquarters effectively.
• Manage animal care and welfare, ensuring clean environments.
• Perform additional duties as assigned by management.

Skills

Knowledge of pet care and various pet products

Team productivity and staff engagement

Sales performance analysis

Education

SPM/'O' Level, Diploma, Bachelor's Degree, or equivalent

Job description

Assistant Shop Manager - Aeon Pet Bandar Utama

Qualifications

• Candidate must possess at least a SPM/"O" Level, Diploma,
• Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma,
• Professional Degree, any field.
• 2 to 5 years of working experience in any retail industry (experience in a pet-related business is a plus).
• Previous experience in retail or a similar role (experience in a pet-related business is a plus).
• Knowledge of pet care and various pet products is a plus.
• Possess own transport and willing to travel and work in shifts.

Responsibilities

• Reviews and analyses daily, weekly and monthly sales performance and inventory level to recommend/implement action to drive sales to meet the operation KPIs.
• Manage employee and third-party staff matters ensuring smooth coordination, team productivity, and staff engagement.
• Oversee end-to-end inventory management, including stock receiving/keeping, replenishment, stocktaking, and timely reconciliation of discrepancies to ensure accuracy and availability.
• Oversee shop operations to ensure alignment with corporate standards and compliance with all established guidelines.
• Plan and manage manpower needs, including staff scheduling, performance management, disciplinary actions, and employee welfare.
• Communicate and execute directives from headquarters effectively.
• Manage animal care and welfare—maintaining clean, safe environments and monitoring animal health in line with all regulatory and ethical requirements.
• Perform any other duties as assigned by the HQ AEON Pet Operations Manager.

Benefits

• Medical facilities.
• EPF.
• SOCSO.
• Annual bonus.
• Increase in salary.
• Further education opportunities.
• Training provided.
• Uniform.
• Rebate Scheme.