ASSISTANT SALES MANAGER [FREIGHT FORWARDING](REF:AC)

Pasona; Selangor; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics provider in Malaysia is seeking an Assistant Sales Manager to oversee sales efforts within their freight forwarding operations. This role requires a minimum of 5 years of experience in freight management and the ability to develop solid relationships with clients. Key responsibilities include servicing existing accounts, establishing new clients, and compiling market analyses. The ideal candidate will excel in negotiation, communication, and possess strong organizational skills, with a diploma in a relevant field preferred.

Qualifications

• Minimum 5 years of working experience in freight selling and management.
• Experience in Supply Chain Management or Warehouse Operations.
• Highly motivated and target-driven with a proven sales track record.

Responsibilities

• Service existing accounts and establish new accounts.
• Focus sales efforts by studying customers.
• Submit price or rate by referring to product cost.

Skills

Sales management

Negotiation

Communication skills

Time management

Relationship management

Education

Diploma in Sales, Logistics, or Business Management

Tools

Microsoft Office

WMS

CRM

Job description

ASSISTANT SALES MANAGER [FREIGHT FORWARDING] (REF:AC)

A leading provider of end-to-end logistics and supply chain solutions in Malaysia, offering services in 3PL/contract logistics, freight forwarding, warehousing, distribution, and customs management. The organisation operates multiple facilities nationwide, supporting industries such as manufacturing, electronics, retail, e-commerce, automotive, and FMCG. With over three decades of experience, it integrates advanced technology and global best practices to deliver efficient, reliable, and sustainable logistics services.

Responsibilities

• Services existing accounts, obtains requirements, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Focuses sales efforts by studying existing and potential customers.
• Submit price or rate by referring to price lists and product cost.
• Keeps management informed by submitting activity and result reports, such as daily call reports, weekly work plans and monthly and annual territory analysis.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules and merchandising techniques.
• Recommend changes in product, service and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to Management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.
• Contributes to team effort and company by accomplishing related results as needed.

Requirements

• Diploma & above (preferably in Sales, Logistics & Transportation or Business Management, or any other equivalent).
• Minimum 5 years of working experience in freight selling and management capacity (Freight Forwarding).
• Experience for Supply Chain Management or Warehouse Operation.
• Excellent knowledge of Microsoft Office.
• Familiarity with WMS and CRM.
• Practices along with ability to build productive business professional relationships.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, negotiation & communication skills.
• Prioritizing, time management & organizational skills.
• Relationship management skills and openness to feedback.

Additional Information

• Industry: Freight Forwarding
• Location: BandarBangi OR Port Klang (Two locations are open)
• Working Hours: 8:30 am to 6:00pm (Monday to Friday)

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