Assistant Sales Manager (Export)

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment agency in Malaysia is seeking an Assistant Manager – Export Sales to develop and manage international sales accounts. You will be responsible for building strong distributor relationships and ensuring revenue growth in targeted export markets. Strong knowledge of global trade practices and export documentation is required, along with experience in customer relationship management.

Qualifications

• Strong knowledge of export documentation and trade regulations.
• Ability to negotiate pricing and contracts internationally.
• Experience in managing customer relationships and addressing queries.

Responsibilities

• Identify and develop new export markets and customers.
• Coordinate with logistics and finance for timely shipment.
• Maintain communication with key overseas clients.

Skills

Developing international sales accounts

Building distributor relationships

Knowledge of global trade practices

Negotiating contracts

Customer relationship management

Job description

Overview

The Assistant Manager – Export Sales will be responsible for developing and managing international sales accounts, building strong distributor, agent and customer relationships, and ensuring revenue growth in targeted export markets. The role requires strong knowledge of global trade practices, export documentation, and competitive market positioning.

Responsibilities

• Business Development & Sales
  • Identify and develop new export markets and customers for the company’s products.
  • Manage existing accounts to achieve volume, revenue, and margin targets.
  • Negotiate pricing, contracts, and terms with overseas customers and distributors.
  • Monitor competitor activity and market trends to adjust strategies.
• Export Operations & Documentation
  • Coordinate with logistics, finance, and production teams to ensure timely shipment and order fulfillment.
  • Oversee preparation of export documentation (invoices, packing lists, LC documents, certificates of origin, etc.).
  • Ensure compliance with international trade regulations, customs requirements, and incoterms.
• Customer Relationship Management
  • Maintain strong communication with key overseas clients.
  • Address and resolve customer queries, complaints, and quality feedback.
  • Conduct business trips, trade fairs, and virtual meetings to strengthen customer engagement.
• Reporting & Strategy
  • Track sales performance against monthly/quarterly targets.
  • Provide regular market reports, sales forecasts, and competitor analysis.
  • Support the Export Sales Manager in executing strategic sales initiatives.