Assistant Restaurant Manager

MFM Restaurants; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading restaurant chain in Malaysia, Selangor, is looking for a candidate to manage restaurant operations. Responsibilities include ensuring effective communication of goals, addressing guest concerns, collaborating with management to improve performance, overseeing hygiene compliance, and assisting with stock management. The ideal candidate should have comprehensive knowledge of food and beverage services. Join a professional team dedicated to delivering quality service and ambiance.

Responsibilities

• Ensure that restaurant’s goals are communicated and met.
• Address guest concerns and issues.
• Collaborate with management to improve outlet performance.
• Enforce compliance of service standards and hygiene.
• Conduct shift briefings and supervise operations.
• Assist in stock checks and ordering.
• Support Restaurant Manager with paperwork and reports.
• Possess knowledge of food, beverages, and services.

Job description

Responsibilities

• Ensure that restaurant’s goals and objectives are clearly communicated, understood, and met by subordinates.
• Address guests concerns, request and/or any other issues either individually or by enlisting the help of others by following restaurant guidelines.
• Collaborate with operations management team to develop and carry‑out procedures and ideas to continuously improve outlet performance.
• Enforce compliance of work and services standard, hygiene standard, food preparation procedures according to restaurant’s Quality, Service, Ambience & Value (QSAV) guidelines, other policy guidelines established by the RV Group and the relevant regulatory requirements.
• Conduct day‑to‑day shift with proper shift briefing.
• Supervise the smooth operation of restaurant to ensure that the service is provided promptly, courteously and professionally.
• Assist the Restaurant Manager in stock check and stock ordering.
• Provide support and assist Restaurant Manager to complete the daily paperwork, periodic inventories and statistical reports accurately and on a timely basis.
• Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.