Role Purpose
The Assistant Manager, Training & Development, assists the Chief HR Officer in overseeing Training & Development for the University. The role is responsible for leading and managing the full spectrum of training administration, employee development, performance management, talent management, and succession planning initiatives. This position plays a key strategic role in building capabilities across academic and non-academic staff, ensuring alignment with the University’s transformation agenda and long-term organisational goals.
Job Responsibilities
Training & Development (Primary)
- Lead the design, planning, execution, and evaluation of the annual Learning & Development (L&D) plan.
- Oversee all training administration activities, including training needs analysis (TNA), HRDF claims, course scheduling, attendance tracking, training records management, and reporting.
- Drive the adoption and utilization of digital learning platforms (e.g., LinkedIn Learning, LMS).
- Monitor L&D KPIs, training spend, budget utilisation, and training ROI.
- Evaluate and engage external trainers, vendors, and training providers to ensure quality and cost‑effectiveness.
- Ensure compliance with MOHE, MQA, and HRD Corp reporting and training requirements.
Performance Management
- Coordinate the university-wide Performance Management cycle, including goal‑setting, mid‑year reviews, and annual appraisals.
- Provide training and guidance to managers and staff on performance evaluation, competency assessment, and rating calibration.
- Analyse performance data to identify gaps, talent potential, and capability building opportunities.
- Continuously refine performance management frameworks, rubrics, and tools to improve fairness, consistency, and effectiveness.
Talent Management & Succession Planning
- Develop and implement succession planning processes for academic and non‑academic functions.
- Work with Deans and Heads of Department to identify high‑potential employees (HIPOs) and critical positions.
- Develop Individual Development Plans (IDPs) for talent pools and monitor progress.
- Facilitate talent review sessions and maintain updated talent matrices.
Capability Development & Organisational Development
- Lead competency framework implementation and updates for various staff categories.
- Support change management, culture‑building, and leadership development initiatives.
- Propose and execute strategic OD projects to strengthen university performance and staff capability.
People Leadership & Stakeholder Management
- Oversee the Training & Development team, including task assignment, coaching, and performance tracking.
- Work closely with senior management, Deans, Heads of Departments, and HR Business Partners to support university strategy.
- Prepare high‑quality presentations, reports, dashboards, and submissions for Management.
Others: Any other duties as assigned by the Management.
Job Requirements
- Bachelor’s Degree in Human Resources, Business, Education, Psychology, or related discipline.
- Certifications in training, HRD Corp, talent management, or organisational development are an advantage.
- Minimum 5–7 years of relevant HR experience, with at least 2–3 years in L&D, talent management, or performance management roles.
- Experience in higher education or service‑sector organisations is an added advantage.
- Demonstrated ability to independently lead L&D and performance management cycles.
- Strong understanding of L&D methodologies, adult learning principles, and competency frameworks.
- Proficient in HR data analysis, reporting, and utilisation of digital learning platforms.
- Excellent communication, presentation, and facilitation skills.
- Strong project management, stakeholder management, and problem‑solving abilities.
- Ability to work independently and lead a small team effectively.
- High level of integrity, confidentiality, and professionalism.