Assistant Manager Technical

HSBC; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading global bank in Kuala Lumpur seeks a professional for its Collateral and Risk team. The role involves managing and mitigating financial risks associated with collateral transactions, ensuring timely margin settlements, and performing reconciliations. Candidates should possess strong analytical skills, a good understanding of financial products, and the ability to guide and train team members. This position presents opportunities for career development within the financial sector.

Benefits

Competitive salary

Career development opportunities

Qualifications

• Proactive and hands-on with daily processes.
• Understand the upstream and downstream processes.
• Ability to guide and train juniors in the team.

Responsibilities

• Manage collateral settlements and ensure timely margin movement.
• Perform daily, weekly and monthly reconciliations.
• Provide operational support to prevent errors and losses.

Skills

Analytical skills

Problem-solving

Team collaboration

Customer service

Financial product knowledge

Education

Experience in collateral management

Good understanding of financial products

Job description

Why join us?

Collateral and Risk team is responsible for managing and mitigating various types of financial risks associated with collateralized transactions and financial instruments. The team oversees collateral related activities which involve the use of assets as security to minimize credit risk. The team ensures margin requirements are correctly enforced and that the appropriate collateral is available and properly utilized in transactions in margin lending, Over the Counter (OTC) derivatives and secured loans.

Collateral Settlements and Reconciliations consists of two different functions. Settlements is a key process in ensuring timely and accurate processing of margin and interest payments. Controls are maintained by proactively ensuring the exception queues are managed in addition to proper checks on all bookings. SSIs and call accounts should be properly managed and updated to ensure completeness and accuracy. Impact includes reduction in collateral disputes & improved settlement rate. Reconciliations is essential to accounting accuracy between internal systems and external custodians. This checks and balance on Collateral accounts are to ensure the company’s risks are quantified and managed.

The Opportunity:

• Strong theoretical and technical understanding of the collateral business.
• Needs to be proactive and hands on with daily process.
• Need to understand the upstream and downstream processes and its impact.
• Need to have in-depth understanding of all functions and tasks within collateral settlements and reconciliations.
• Ability to resolve the issues and managing escalations of issues in a timely manner and through the appropriate reporting lines.
• Ability to guide, train the juniors in the team and display high standards of professionalism.
• Understand Management Information (MI) requirements and to produce Weekly and Monthly MI reports for management reporting.
• Ability to manage the team in absence of the manager.
• Provide support for any ad-hoc project involving team.
• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business.
• Build effective and strong relationships with collateral management desk, valuations, client facing and interest team, central payments team, and credit risk team. Includes Front Office, Middle Office, counterparties and other internal and external stakeholders.
• To contribute to procedural updates and projects.
• To be a Key member of the collateral department management team and provide fresh ideas to achieve goals set by business. To explore for opportunities in which the collateral management department can improve efficiency and productivity.
• To ensure team members are adopting and following procedures in the execution of their daily roles.
• To be fully aware of financial risks to the business and actively manage to minimize.
• To ensure full understanding of the products supported by the Collateral & Risk business.
• Actively ensure that cross training within team and across other related departments are pursued.
• To take ownership for career development and to show active participation in skill, product and management development.

What you’ll do:

Impact on the Business/Function

• To manage collateral settlements, to ensure timely and accurate collateral margin movement and interest payments.
• To manage and perform daily, weekly and monthly reconciliations of cash and intersystem reconciliations including investigations and resolutions.
• Management of fails, risk reporting, and other reconciliations reports.
• To join weekly risk and control calls and to highlight outstanding risks.
• Provide daily operational support to team to ensure all controls are carried out accordingly as required, to prevent errors, Operational Loss, Reputational Risk, etc.
• Primary contact for the business and other stakeholders for escalation issues.
• To ensure all settlements and reconciliations processes are aligned globally to mitigate risk and gain on efficiency.

Customers / Stakeholders

• Provides quality customer service and ensures achievement of Performance Level Agreement (PLA) and Service Level Agreement (SLA).
• Interactions with internal teams or clients, focusing on resolving requests and issues promptly with efficiency, accuracy, along with professionalism and respect.

Leadership & Teamwork

• Process specialist – to support and guide the team and act as a key referral point for escalation for team members.
• Monitor team’s performance. Productivity and quality of work are monitored and achieved. Daily work is timely managed and completed within agreed timelines and cut offs, in accordance with procedures.
• Develop realistic and achievable strategies and action plans to address performance gaps, and training.
• Create a robust team environment where skills and knowledge are openly shared to achieve team and business goals.

Operational Effectiveness & Control

• To ensure team’s compliance with regulatory requirements.
• Prepare and update Business Contingency Plan (BCP) for team.
• Be aware of issues within teams. All issues / problems are fully analyzed and resolved or escalated in appropriate and timely manner. Appropriate action is taken to prevent recurrence.
• To align process globally and to consistently ensure risk mitigation.

Housekeeping

• Maintain equipment, systems and general work environment in good condition.
• Issues / problems are investigated or resolved immediately or escalated to Line Manager.

Managing for Value

• Identify ways for improving service / adding value / reducing costs in line with business goals.
• Encourage and support initiatives originating within the team for implementation and recognition.

What you will need to succeed in the role:

• The role holder will support the Collateral Services business and the future growth of the business.
• The jobholder will also be required to build relationship with Business Partners across all business areas.
• Role will include supervisory authority such as analysis, approvals and risk management. The jobholder is required to complete all task on a daily basis when required.
• Jobholder will be required to work closely with Line Manager in the team to ensure all BAU functions are carried out in accordance to the agreed PLA with business.
• Jobholder is also required to share knowledge with all staff constantly.
• Good understanding of financial products, including equity/fixed income Over the counter (OTC) derivative, Foreign Exchange (FX) products and knowledge of ISDA/CSA is a bonus.