Assistant Manager / Senior Executive, Human Resources (Operations)

Frasers Group; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Petaling Jaya is looking for an Assistant Manager/Senior Executive in Human Resources (Operations). The ideal candidate will support HR Manager in recruitment, onboarding, and employee relations while maintaining compliance with policies. Qualifications include a Bachelor's Degree in HR and at least 5 years' experience as an HR Generalist. The position requires proficiency in English, Mandarin, and Bahasa Melayu. This role offers significant opportunities for growth.

Qualifications

• Minimum of 5 years of relevant experience as an HR Generalist.
• Strong understanding of local labour laws and HR compliance requirements.
• Ability to meet deadlines and manage various demands.
• Proactive, problem-solving mindset and high integrity.
• Must be willing to work at Persiaran Lagoon, Sunway City.

Responsibilities

• Support HR Manager in executing HR operational functions.
• Coordinate end-to-end recruitment activities.
• Maintain accurate employee records in HR systems.
• Handle visa applications for foreign employees.
• Organize employee engagement activities.

Skills

Strong interpersonal and communication skills

Proficient in written and spoken English

Proficient in written and spoken Mandarin

Proficient in written and spoken Bahasa Melayu

Education

Bachelor’s Degree in Human Resources or related field

Job description

Overview

Sports Direct is part of Frasers Group, a leading UK-based retail group with a portfolio of internationally recognised brands in sports, lifestyle, and fashion. Sports Direct Malaysia is currently looking for Assistant Manager/Senior Executive, Human Resources (Operations) to join our growing team. Sports Direct Malaysia currently operates a total of 40 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. The company employs over 1,000 staff with a view to expanding rapidly across Asia in the coming years. We have developed a new generation of stores as part of our multi channel elevation strategy to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent value in a modern spacious environment.

The stores are uniquely zoned by key sports categories which include SD Football, SD Running, SD Training (fitness, cross training, gym equipment, weights, boxing, yoga), SD Rackets (badminton, tennis, squash), SD Swimming (pool, beach, water sports), SD Sports (basketball, rugby, extreme games, cycling, skates & indoor games), SD Lifestyle (Men, Women & Kids) & SD Outdoor (Hiking, trekking, camping & fishing).

Job Description

As an Assistant Manager / Senior Executive, Human Resources (Operations), you will support the HR Manager in executing and coordinating the full spectrum of HR operational functions. This includes recruitment and onboarding, payroll support, employee records management, employee relations, engagement, and compliance. The role requires a strong operational focus, ensuring processes are compliant, accurate, and aligned with Company policies.

Responsibilities

Talent Acquisition & Onboarding

• Coordinate with Hiring Managers to update job descriptions for new positions or changes to existing roles
• Execute end to end recruitment activities, including job postings, candidate sourcing, shortlisting, and interview coordination for HQ and retail outlets
• Facilitate onboarding and orientation, ensuring all documentation and HRIS updates are completed accurately and on time
• Support and administer the confirmation review process

HR Operations & Data Management

• Maintain accurate and up-to-date employee records in HR systems and personal files
• Prepare and submit payroll data inputs such as attendance, overtime, new hires, and terminations with zero errors
• Issue employment contracts and related HR letters to ensure compliance with statutory and company requirements

Employee Relations & Compliance

• Support the handling of employee relations cases by preparing documentation, assisting in investigations, and ensuring disciplinary actions are properly recorded
• Manage staff movement processes (resignation, retirement, termination, transfers) in line with company policies and legal requirements
• Handle visa applications, renewals, and related immigration matters for foreign employees
• Ensure confidentiality and compliance with data protection regulations

Employee Engagement & Welfare

• Organize and participate in employee engagement activities and company welfare initiatives
• Support the communication of HR policies and procedures to employees

Other Duties

• Undertake additional responsibilities as assigned by the HR Manager/Head of Department as required

Qualifications

• Bachelor’s Degree in Human Resources or a related field
• Minimum of 5 years of relevant experience as an HR Generalist, with a proven ability to manage multiple tasks and priorities effectively
• Strong understanding of local labour laws and HR compliance requirements
• Ability to meet deadlines, manage various demands and demonstrate accuracy and attention to detail
• A proactive, lead by example and able to work independently as well as a strong team player, with a problem solving mindset and high integrity in handling confidential information
• Strong interpersonal and communication skills to engage stakeholders at all levels
• Proficient in both written and spoken English, Mandarin, and Bahasa Melayu
• Position level (Assistant Manager/Senior Executive) will be offered based on the candidate’s experience and qualifications
• Must be willing to work at Persiaran Lagoon, Sunway City, Petaling Jaya, Selangor
• Immediate availability will be an added advantage

Additional Information

An opportunity like this at Frasers Group is for the fearless! The Potential Is Massive, The Experience Unrivalled. To Be Able To Make The Most Of It You Need To Live And Breathe Our Principles, You Will THINK WITHOUT LIMITS, and take the team with you! BE RELEVANT, to our people, to partners, and to the planet! OWN IT, and back yourself!