The Compliance Officer ensures that all operations of the e-wallet platform are conducted in full compliance with legal and regulatory requirements. This includes monitoring transactions, investigating suspicious activities, and ensuring adherence to anti-money laundering (AML), combating the financing of terrorism (CFT), and data protection laws.
Key Responsibilities
Regulatory Compliance
- Stay updated on all relevant regulations, laws, and industry standards, including AML, CFT, TFS, PFS and data protection.
- Ensure the company’s e-wallet services meet legal requirements in all jurisdictions where the company operates.
- Act as liaison with Bank Negara Malaysia and other regulators on matters related to compliance and maintain the e-wallet and other relevant licences.
- Develop, implement and improve frameworks, policies, procedures and action plans to ensure compliance with all laws, regulations and guidelines, including anti-money laundering (AML), counter financing of terrorism (CFT), targeted financial sanctions (TFS) and proliferation financing (PFS) rules and regulations.
- Prepare and submit regulatory filings and reports as required by financial authorities.
- Conduct risk assessments to identify compliance risks associated with new products, services, and geographic expansion.
Transaction Monitoring
- Monitor user transactions and account activity to detect any suspicious activity or potential fraud.
- Implement and maintain transaction monitoring systems to identify red flags and escalates concerns to relevant authorities when necessary.
Anti-Money Laundering (AML)
- Develop and maintain AML policies and procedures.
- Ensure effective Know Your Customer (KYC) protocols are in place to verify user identities and prevent financial crimes.
- Lead the investigation of suspicious activity reports (SARs) and ensure they are filed in a timely manner.
- Prep for annual and ad-hoc audits conducted by internal/external auditors representing Risk & Compliance Unit.
Compliance Audits & Reporting
- Prepare and present compliance reports to senior management and external auditors.
- Develop and deliver regular compliance training programs for employees.
- Ensure that all relevant staff understand the legal requirements and policies in place to protect the organization from regulatory breaches.
- Investigate any compliance breaches, fraud, or potential misconduct within the platform.
- Implement corrective actions and maintain a detailed record of incidents and resolutions.
Liaison with Regulators
- Act as the point of contact for regulatory bodies, auditors, and other external entities regarding compliance matters.
- Handle regulatory inquiries and investigations related to e-wallet operations.
Fraud Detection and Prevention
- Oversee the development and execution of fraud detection strategies to minimize risk across all e-wallet transactions.
- Utilize fraud detection tools and monitoring systems to identify potentially fraudulent activities in real-time.
- Work closely with data analytics and technical teams to enhance fraud detection algorithms and improve transaction monitoring systems.
- Set up and manage fraud alerts for high-risk transactions, ensuring that they are investigated promptly.
Qualifications
Education
- Candidate must possess at least a Bachelor’s Degree in Risk Management, Accountancy, Finance, Law or a related Business Administration field.
- Professional certifications such as CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner) are preferred.
- Legal background and relevant qualifications can be an advantage.
Experience
- Minimum of 5 years of experience in compliance, risk management, or legal roles in the financial services industry, with a focus on digital payments or e-wallet services.
- Strong understanding of AML, KYC, CFT regulations, and financial crimes prevention.
Skills
- Excellent knowledge of global financial regulations and payment systems.
- Analytical skills with the ability to assess compliance risks.
- Strong communication skills, both written and verbal, to effectively interact with internal teams, regulators, and customers.
- Attention to detail and strong problem‑solving skills.
- Proficiency in compliance software and tools for monitoring transactions and generating reports.
Personal Attributes
- High ethical standards and integrity.
- Ability to handle sensitive information and maintain confidentiality.
- Strong organizational skills with the ability to prioritize tasks.