Assistant Manager, Operations

Qualitas Health; Johor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A healthcare services provider is seeking an Assistant Manager, Operations in Johor. This role involves managing business operations in the Southern Region, engaging with various stakeholders for smooth operations, and identifying improvements for productivity. Candidates should have a Diploma or Bachelor's Degree in Business Administration, with 5-7 years in a senior management role and strong communication skills. Travel within the country is required.

Qualifications

• Minimum 5-7 years experience in a senior management position managing a business portfolio.
• At least 3-4 years in a managerial capacity with experience in managing a team.
• Good written and verbal English communication skills.

Responsibilities

• Manage business operations for the Southern Region.
• Engage with doctors, clients, and staff to ensure smooth operations.
• Identify and implement improvements to increase productivity.

Skills

Communication skills

Analytical skills

Business acumen

Team management

Education

Diploma/Bachelor's Degree in Business Administration

Job description

Assistant Manager, Operations (To be based at Johor)

Grow and manage the total business of the Southern Region.

Establish and maintain good working relationship with all levels of staff by engaging with doctors, clients, clinic and corporate office staff to ensure smooth operations of the business.

Manage operating cost towards achieving desired profitability.

Review, plan and strategize the business operations to meet the agreed financial targets and/or KPIs/KRAs set by the company.

Identify and implement improvement of business process of the Clinics to increase productivity and efficiency of the overall business.

Identify potential clinics for acquisition.

Work closely with the marketing department to run promotions and all other marketing activities.

Ensure the smooth running of the administration and office management role at Regional Office which includes maintaining office services, facilities, staff rosters, leave management, correspondence, utilities, etc.

Liaise and cooperate with the HR department on recruitment, staffing issues and other relevant HR matters for the region.

Liaise with IMT department in relation to IT systems, software and hardware requirements for Clinics and Corporate Office in the region.

Requirements

• Candidate posses at least a Diploma/Bachelor's Degree in Business Administration or its equivalent.
• Minimum 5-7 year(s) experience in a senior management position managing a business portfolio or related working experience and at least 3-4 years in a managerial capacity with experience in managing a team.
• Good written and verbal English communications skills; good presentation skills; strong analytical skills and good business acumen.
• Will be required to travel within the country.