ASSISTANT MANAGER/MANAGER, NETWORK DEVELOPMENT BPRENEUR (DEALERSHIP)

Bateriku; Shah Alam; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading dealership company is seeking an Assistant Manager/Manager for Network Development. The ideal candidate will oversee daily operations, monitor dealer performance, ensure compliance with standards, and develop strategies for network growth. Responsibilities include managing escalations, coordinating training, and tracking sales performance. Strong leadership and operational management skills are essential for success in this role.

Qualifications

• Experience in overseeing daily operations in a retail or dealership environment.
• Strong analytical skills to monitor and propose improvements in dealer performance.
• Ability to manage escalations and dealer relationships effectively.

Responsibilities

• Oversee daily operations of Bpreneur outlets to ensure smooth business activities.
• Monitor dealer performance and propose improvement plans.
• Ensure compliance with SOPs, branding, and service standards.
• Develop strategies to grow the Bpreneur network and increase revenue.

Skills

Leadership

Operational Management

Sales Performance Monitoring

Market Analysis

Training Coordination

Job description

ASSISTANT MANAGER/MANAGER, NETWORK DEVELOPMENT BPRENEUR (DEALERSHIP)

• Oversee daily operations of Bpreneur outlets to ensure smooth business activities.
• Monitor dealer performance (sales B2B & B2C, stock, operational readiness) and propose improvement plans.
• Ensure dealers comply with Bateriku SOPs, branding guidelines, and service standards.
• Manage escalations, complaints, and dealer issues promptly.
• Oversee ageing monitoring to ensure timely follow-ups on outstanding issues, payments, and incomplete jobs.
• Develop strategies to grow the Bpreneur network and increase revenue by state.
• Conduct market analysis to enhance competitiveness and dealer performance.
• Plan monthly and quarterly targets for each dealer.
• Oversee onboarding of new dealers, including BP registration, system setup, and stock planning.
• Coordinate with the Academy/Training team to ensure dealers receive necessary training (RSA, upskilling, product knowledge).
• Support continuous development programs to strengthen dealer competencies.
• Track monthly sales performance for all Bpreneur outlets and flag low-performing dealers.
• Prepare reports on sales, stock movement, expenses, and operational KPIs.
• Ensure accurate and timely reporting to Management.
• Collaborate with Digital, Finance, HR, Asset, and Product teams on dealer-related matters.
• Follow up with internal departments regarding dealer requests (system tickets, stock, equipment, recruitment, invoices, etc).
• Serve as the main liaison between HQ and Bpreneurs nationwide.
• Lead and supervise the Bpreneur team (RMs / Coordinators).
• Provide guidance, performance evaluation, and mentoring to team members.
• Build a high-performance culture aligned with company values.

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