Assistant Manager & Land Transport, Commercial Planning & Administration

Schenker Logistics (Malaysia) Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company in Shah Alam, Malaysia, seeks a professional for a role involving commercial planning and analysis. The position requires strong experience in CRM administration and data analytics, with a focus on supporting the development of annual plans and revenue forecasts. Candidates should have a Bachelor’s degree in Business or related fields and possess excellent communication and stakeholder management skills. Training and onboarding new users on the Dynamics CRM system will be part of the responsibilities.

Qualifications

• Bachelor’s degree/Diploma in relevant fields.
• Experience in commercial planning, analytics, or CRM administration.
• Strong Microsoft Excel and analytical skills.
• Excellent communication and stakeholder management abilities.
• High attention to detail and organizational skills.

Responsibilities

• Support the development of commercial plans and revenue forecasts.
• Conduct data analysis on sales, KPIs, and commercial dashboards.
• Onboard and train new users on the Dynamics system.
• Provide administrative support to the MD.
• Prepare reports and documentation for the MD.

Skills

Commercial planning

Data analysis

CRM administration

Microsoft Excel

PowerPoint

Analytical skills

Communication skills

Stakeholder management

Education

Bachelor’s degree/Diploma in Business, Analytics, Supply Chain, IT

Tools

Dynamics CRM

Power BI

Tableau

Job description

Responsibilities

• Commercial Planning & Analysis
  • Support the development of annual commercial plans, revenue forecasts, and performance targets.
  • Conduct data analysis on sales, volume, GP/GR, pipelines, sales activities, commercial dashboards, KPI reports.
  • Monitor business performance to identify risks, growth opportunities, and customer trends, commercial governance.
• National CRM Admin (Dynamics) Responsibilities
  • Onboarding and training new users on the Dynamics system.
  • Providing ongoing local user support and managing local change/adoption.
  • Ensuring data quality and acting as a liaison with the global CRM team.
• Administrative Support
  • Provide administrative support to the MD, including scheduling, meeting coordination, and travel arrangements (when required).
  • Prepare reports, briefing materials, and documentation required by the MD (when required).
  • Assist with communication, follow-ups, and coordination with internal stakeholders.

Qualifications

• Bachelor’s degree/Diploma in Business, Analytics, Supply Chain, IT, or related field.
• Experience in commercial planning, analytics, CRM administration (Dynamics preferred), or executive support roles.
• Strong Microsoft Excel, PowerPoint, and analytics skills (Power BI/Tableau).
• Strong communication, stakeholder management, and training facilitation skills.
• High attention to detail with strong organizational and problem-solving capabilities.

Note: This refined description excludes boilerplate corporate history and extraneous site-wide sections to maintain a focused, job-focused format.