Assistant Manager HR Operations

Hajris Holdings; Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading diversified company is seeking an Assistant Manager for HR Operations to manage foreign worker management and overall HR operations. This role includes accountability for compliance with labor laws and overseeing recruitment and employee relations. Ideal candidates will possess a degree in HR or a related field and have 3-5 years of relevant experience, especially handling foreign workers. The company offers a supportive work environment, competitive salary, and various benefits, including health insurance and flexible work arrangements.

Benefits

Comprehensive medical and health insurance coverage

Opportunities for continuous learning and development

Flexible work arrangements to promote work-life balance

Annual leave and public holiday entitlements

20% discounts on company products and services

Qualifications

• 3–5 years of HR experience required.
• 2 years handling foreign workers is essential.
• Strong knowledge of labor laws and immigration regulations.

Responsibilities

• Manage end-to-end HR operations focusing on foreign worker management.
• Support recruitment processes and employee relations.
• Ensure compliance with labor laws and conduct audits.

Skills

Leadership skills

Organization skills

Interpersonal skills

Problem-solving mindset

Education

Diploma or Bachelor’s Degree in Human Resources, Business Administration, or related field

Tools

MS Office

HR systems

Job description

ASSISTANT MANAGER HR OPERATIONS (Strong background in Foreign Worker Management)

The Assistant Manager – HR Operations is responsible for managing end-to-end HR operational matters, with primary accountability for Foreign Worker Management, including compliance, quota application, permits, welfare, and regulatory liaison.

The role are also include planning, monitoring and support recruitment, industrial relations (IR), employee relations (ER), HR systems, and HR administration, ensuring operational excellence, compliance with labour laws, and smooth HR service delivery across the organisation.

2. Key Responsibilities

A. Foreign Worker Management (Primary Responsibility)

Planning, monitor and support the full lifecycle of foreign workers, including quota application, work permit application, renewal, cancellation, and repatriation.

Liaise with Immigration Department, Labour Department, embassies, agents, and relevant authorities.

Ensure full compliance with Employment Act, Immigration regulations, and labour requirements.

Monitor foreign worker hostel, accommodation, welfare, and amenities in compliance with statutory standards.

Handle foreign worker disciplinary issues, absenteeism, runaway / absconded cases, and overstaying matters.

Maintain complete and audit-ready documentation for all foreign workers.

Coordinate medical check-ups, insurance, FOMEMA, and statutory requirements.

Prepare regular reports on foreign worker headcount, permit status, costs, and compliance risks.

Support management during audits, inspections, and investigations related to foreign workers.

This role is the main point of accountability for foreign worker governance and risk management.

B. Recruitment & Workforce Support

Planning, monitor and support end-to-end recruitment for operational and support roles.

Coordinate job postings, interviews, onboarding, and probation confirmation.

Work closely with hiring managers on manpower requirements.

Support recruitment agencies and vendors (local & foreign).

C. Industrial Relations (IR) & Employee Relations (ER)

Planning, monitor and support disciplinary actions, misconduct investigations, and Domestic Inquiry (DI) processes.

Review show cause letters, warning letters, investigation summaries, and recommendations.

Handle employee grievances and conflict resolution cases.

Advise line managers on disciplinary procedures and HR best practices.

Assist in liaising with Labour Office or relevant authorities when required.

D. HR Systems & Data Management

Planning, monitor and support HR systems (HRIS, attendance, leave, recruitment systems).

Ensure accuracy, integrity, and confidentiality of employee data.

Generate HR reports and dashboards (headcount, turnover, absenteeism, foreign worker data).

Support system improvements, automation, and digital HR initiatives.

E. HR Administration & Operations

Planning, monitor and support administrative matters including but not limited to staff’s hostel, centralize stationary, pantry, landscape, cleaning.

Coordinate HR operational matters with outlets / departments.

Job Requirements

Diploma or Bachelor’s Degree in Human Resources, Business Administration, or a related field

Minimum 3–5 years of HR experience, with at least 2 years handling end to end foreign workers

Strong knowledge of labor laws and immigration regulations related to foreign workers

Good leadership and supervisory skills

Excellent organizational and documentation skills

Good communication and interpersonal skills

Ability to handle sensitive issues professionally and confidentially

Proficient in MS Office and HR systems

Detail-oriented and well-organized

Responsible, firm, and fair in handling employee matters

Able to work independently and under pressure

Problem-solving mindset with good judgment

What we offer

At Hajris Group of Companies, we are committed to providing our employees with a supportive and enriching work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive medical and health insurance coverage
• Opportunities for continuous learning and development
• Flexible work arrangements to promote work-life balance
• Annual leave and public holiday entitlements
• 20% discounts on company products and services

About us

Hajris Group of Companies is a leading diversified conglomerate with a strong presence in various industries, including F&B. With a reputation for innovation, integrity, and excellence, we are committed to being the employer of choice in the region. Join us and be a part of our exciting journey!

Apply now to become our next Assistant Manager of HR Operations and contribute to the continued success of Hajris Group of Companies.