Assistant Manager GSA

Teleport; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics and delivery company in Kuala Lumpur is seeking an Assistant Manager for GSA Partnership to oversee cargo sales and operations. The role involves strategic sales planning, contract management, and driving revenue growth in compliance with airline standards. Ideal candidates should have a bachelor's degree in a related field, with 4-6 years of experience in air cargo. Strong communication and analytical skills are essential. Competitive perks include unlimited training and substantial discounts for flights within the AirAsia network.

Benefits

Unlimited training

90% off flights within AirAsia's network

10-15% discounts on selected eateries at KLIA2

Qualifications

• 4-6 years of experience in air cargo sales and operations.
• Strong knowledge of air freight markets and pricing strategies.
• Proficiency in reporting tools.

Responsibilities

• Develop and implement strategic sales plans.
• Manage GSA contracts and monitor revenue performance.
• Identify opportunities for cargo product portfolio expansion.
• Ensure compliance with handling operations
• Address operational issues promptly.
• Prepare regular performance reports.
• Collaborate with the finance team for billing.

Skills

Communication skills

Negotiation skills

Relationship-building skills

Analytical abilities

Problem-solving abilities

Education

Bachelor’s degree in Business, Logistics, or Supply Chain Management

MBA preferred

Tools

Cargo management systems

Job description

ABOUT US

Teleport’s on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next‑day.

THIS ROLE is about #doingboringbetter — applying discipline, precision, and smart thinking to create stability, efficiency, and long‑term impact for the organisation.

Ready to shape the stories behind a brand that moves faster, cheaper, and better? Keep reading! Learn more about Teleport here: https://www.teleport.it/

SUMMARY

The Assistant Manager, GSA Partnership is responsible for overseeing all cargo sales and operational activities for all Airlines, where Teleport is appointed as the GSA (general sales agent). This role involves effective contract management, driving revenue growth through innovative sales strategy while ensuring operational excellence, and aligning with Teleport strategic vision.

Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia.

KEY RESPONSIBILITIES

• Develop and implement strategic sales plans to achieve revenue targets and Teleport objectives.
• End‑to‑end GSA contract management – close monitoring of guaranteed revenue performance and recommend adjustments to pricing or sales strategies as needed.
• Develop strategies to increase cargo volumes and improve load factors on key routes.
• Identify opportunities to expand the cargo product portfolio, including specialized services like e‑commerce, pharma logistics, and perishables.
• Ensure seamless cargo handling operations in compliance with Teleport / Partner Airline’s standards.
• Address operational issues promptly to minimize disruptions and maintain customer satisfaction.
• Monitor revenue and expense performance against targets, ensuring profitability.
• Prepare and submit regular reports on sales performance, market analysis, and operational efficiency.
• Work closely with the finance team to ensure accurate billing and reconciliation.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field (MBA preferred).
• Proven experience in air cargo sales and operations, with at least 4–6 years in a leadership role.
• Strong knowledge of air freight markets, pricing strategies, and cargo handling procedures.
• Excellent communication, negotiation, and relationship‑building skills.
• Proficiency in using cargo management systems and reporting tools.
• Strong analytical and problem‑solving abilities.
• Ability to work under pressure and manage multiple priorities.

WORK‑LIFE AT #TEAMTELEPORT

• Unlimited training – You will have access to a wide range of learning resources including Notion.
• Ditch the Suit & Tie – Be comfortable as you are, express your inner fashionista… as long as it's not a birthday suit!
• Vacation and time away – Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10‑15% discounts on selected eateries at KLIA2.
• Growth opportunities – We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!