Assistant Manager, Group Invoicing M/F

CACEIS; Putrajaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading financial services firm in Putrajaya is seeking a skilled professional focused on invoicing and billing management. The successful candidate will handle fee schedules, generate invoices, and support clients within a dynamic financial environment. The role requires at least 3 years of relevant experience, strong organizational and communication skills, and proficiency in Microsoft Office. This position offers a full-time contract with opportunities for professional growth.

Qualifications

• At least 3 years of experience in related processes or industry.
• Proficiency in English and Microsoft Office applications.
• Strong organizational and communication skills.
• Experience in the Financial Services industry.

Responsibilities

• Interpret and set up fee schedules into systems.
• Generate invoices and perform controls.
• Follow up on aged receivables.
• Investigate and respond to client queries.

Skills

Organizational skills

Communication skills

Client billing experience

Accounts receivable processes

Fee Schedules understanding

Experience with SQL or Excel VBA

Education

Bachelor’s Degree or equivalent in accounting, finance, business management

Tools

Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint, Access)

Job description

Job Description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations, and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9am – 6pm

Region: Europe (e.g., Luxembourg, Ireland, Switzerland)

What will you do?

• Interpret and set up fee schedules/agreements into systems and Excel invoice templates.
• Retrieve and upload manual data collections.
• Generate invoices, perform controls, and justify trend analyses.
• Validate and send invoices to clients.
• Follow up on aged receivables (unpaid invoices).
• Verify client authorization for invoice payments.
• Justify break items on invoice payment mismatches.
• Validate high-risk processes.
• Allocate and monitor tasks to team members.
• Investigate and respond to client queries within KPI timelines.
• Coordinate with stakeholders to provide consolidated responses.
• Perform fee impact calculations for undercharges/overcharges.
• Support departmental or enterprise-wide initiatives/projects.

What do you need to succeed?

Must-have

• At least 3 years of experience in related processes or industry.
• Proficiency in English and Microsoft Office applications (Outlook, Teams, Excel, Word, PowerPoint, Access).
• Strong organizational and communication skills.
• Experience in the Financial Services industry (e.g., Fund/Investor Services).

Nice-to-have

• Experience with client billing and accounts receivable processes.
• Understanding of Fee Schedules/Fee Agreements with clients.
• Knowledge of products offered to clients and their operational nature.
• Experience with SQL or Excel VBA.

Application Criteria

• Starting date: 01/10/2025
• Position with management: No
• Minimum education: Bachelor’s Degree or equivalent in accounting, finance, business management, investment banking, etc.

Skills Needed

• Organizational skills and communication skills.
• Experience in client billing and accounts receivable processes.
• Understanding and application of Fee Schedules and Fee Agreements.

About CACEIS

CACEIS is the asset servicing banking group of Crédit Agricole and Santander, dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers, and corporate clients. With offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services including execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle office outsourcing, issuer services, and transfer agency. With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing and a major global player. We are committed to diversity and inclusion, and all positions are open to people with disabilities.