Assistant Manager, Commercial Strategy & Operations

Grab; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading Southeast Asia superapp is seeking an experienced professional to drive growth planning and implement innovative marketing strategies. Candidates should have a minimum of 4 years in online marketing and a strong analytical background, with expertise in SQL. The role involves collaborating with various teams to develop solutions tailored to merchant and user segments while utilizing data insights to inform decisions. The company offers comprehensive benefits including life and medical insurance, flexible work arrangements, and a commitment to an inclusive workplace.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

FlexWork arrangements

Parental leave

Volunteering leave

Qualifications

• Minimum 4 years experience in growth planning or online marketing.
• Strong understanding of Retail, F&B, or E-commerce.
• Ability to extract insights from complex datasets.

Responsibilities

• Strategize and implement growth solutions for diverse segments.
• Analyze data to propose strategic campaigns.
• Maintain partnerships with cross-functional teams.

Skills

Growth planning

Online marketing

Data-driven decision making

Project management

Strategic thinking

Stakeholder management

Tools

SQL

Job description

Company Description

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle‑free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle‑free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Get to Know the Role

This role, sitting in the commercial team, requires you to develop a deep understanding of the Deliveries and Grab Fin business (GrabFood, GrabMart, Jaya Grocer, GrabPay, GrabInsure) and lead planning and implementation of growth strategies on Grab using different in‑house promotion, marketing and advertising levers.

You will also partner closely with Grabbers across marketing, account management, product teams on package design and pricing; performance analysis & reporting; and overall program operations.

The Critical Tasks You Will Perform

• Strategic Solution Development: Strategize and implement solutions tailored to diverse merchant and user segments by fostering cross‑departmental collaboration to drive shared goals, optimize processes, and achieve measurable results.
• Data Analysis: Use data‑driven insights and deep product understanding to design and propose strategic campaigns and innovative/initiatives that effectively drive demand growth and optimize business results.
• Stakeholder & Project Management: Establish and maintain effective partnerships with cross‑functional teams to coordinate and execute initiatives, regular updates and alignment on shared goals for successful outcomes.
• Operational Excellence: Identify and implement scalable operational improvements to streamline processes, enhance program efficiency, and support sustainable growth.

Qualifications

• A minimum of 4 years of experience in growth planning, online marketing, or driving strategic demand‑generation initiatives within the online industry.
• Work experience in, or a strong understanding of, Retail, F&B, E‑commerce, or Consulting is highly advantageous.
• Data-Driven decision making, with a proven ability to extract actionable performance insights from large, complex datasets to inform program design and drive iterative optimization.
• Demonstrated expertise in influencing P&L outcomes through strategic, data-driven recommendations with proficiency in SQL.
• Skills in presenting data-driven insights, using clear and concise language, visualizations, and reports to provide actionable recommendations, while fostering collaboration with cross-functional teams and stakeholders to achieve business objectives.
• Strong project management capabilities to lead seamless execution across cross-functional teams.
• High acquiring proficiency with tools and products, applying expertise to integrate internal systems for the seamless execution and management of marketing initiatives.
• Previous experience in a high-growth, or tech-driven company.
• Proven ability to excel in high-growth environments, while effectively and efficiently delivering high-quality results within timelines.

Additional Information

Life at Grab

We care about your well‑being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.