Assistant Manager, Actuarial (Global HNW)

Columbia Sportswear Company; Kuala Lumpur; Hybrid; MYR 20,000 - 100,000; Full time

Job summary

A leading financial services provider is seeking an individual for a role requiring actuarial insights to support business initiatives and enhance customer experience. This position involves monthly financial reporting, performance analysis, and strategic support within a collaborative environment. Ideal candidates will possess a Bachelor's degree in Actuarial, along with 3-5 years of experience, strong organizational and analytical skills, and proficiency in AXIS and MS Office. The company offers a hybrid working model, prioritizing employee growth and well-being.

Qualifications

• Bachelor's degree in Actuarial is required.
• 3 to 5 years of working experience in a relevant field is essential.
• Proficiency in AXIS and Microsoft Office is required.

Responsibilities

• Support monthly financial reporting and forecast exercises.
• Conduct scenario analysis and sensitivity testing.
• Assist in PHE monthly monitoring and forecast exercises.
• Support the annual planning cycle and prepare financial projections.

Skills

Strong organizational skills

Modelling skills

Analytical skills

Problem-solving skills

Strong written communication

Strong verbal communication

Computer proficiency (AXIS, MS Office)

Education

Bachelor's Degree in Actuarial

Job description

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The Global High Net Worth (GHNW) team is responsible for sourcing and onboarding global HNW customers to the Enterprise through a global distribution and operations team. They facilitate onboarding of customers within the chosen business unit. Our focus is to establish a future‑ready organization that provides the global customer a ‘white‑glove’ experience expected by our distribution partners and their private bank customers, and one that works in harmony with the BUs and their other channels.

Responsibilities

New Business Financial Reporting and Forecast

• Support monthly financial reporting and forecast exercises, to produce financial projections of annualized premium equivalent (APE), new business value (NBV) and new business contractual service margin (NBCSM).
• Conduct scenario analysis and sensitivity testing to support strategic decision‑making.
• Ensure timely submissions with good quality to senior management and regional stakeholders.
• Monitor actual business performance against forecast and provide quality analysis on variances and key business drivers to help drive company growth.

Policyholder Experience (PHE) Monitoring

• Assist in PHE monthly monitoring and forecast exercise and ensure accurate and timely submission to Regional Office.
• Analyze trends and provide insights to improve customer experience and retention.

Annual Budget and Planning

• Support annual planning cycle, including preparation of financial projections for new business metrics and Core Earnings.
• Coordinate with multiple stakeholders across functions to ensure alignment and completeness of input.

Ad‑hoc Analysis and Strategic Support

• Respond to urgent and complex requests for financial analysis related to new business and earnings.
• Provide actuarial insights to support business initiatives, performance reviews, and transformation projects.

Provide actuarial support to strategic initiatives such as:

• Takaful product development and financial modelling
• New market entry or distribution strategies
• Administration system user‑acceptance testing and implementation
• Collaborate with cross‑functional teams to ensure actuarial integrity and business alignment.

Required Qualifications

• Bachelor's Degree in Actuarial
• Between 3 to 5 years of working experience
• Computer Proficiency – AXIS, Ms Office
• Strong organizational, modelling, analytical and problem‑solving skills
• Strong written and verbal communication skills
• Develop and maintain effective working relationships with internal stakeholders

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid