Assistant Key Account Manager

Sri Nona Food Industries Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading snacks and confectionery manufacturer in Malaysia is seeking an Assistant Key Account Manager to support the growth of assigned key accounts. This role involves managing account planning, executing promotions, tracking sales performance, and coordinating between internal teams. The ideal candidate holds a Bachelor’s Degree in a related field and has 1–3 years of experience in sales support. This position offers strong career development opportunities and collaborative team activities.

Benefits

Strong learning and development plans

Engaging activities and recognition programmes

Qualifications

• 1–3 years of experience in sales support, account management, or commercial roles.
• Experience in FMCG, retail, or modern trade environment is preferred.

Responsibilities

• Support the Key Account Manager in managing assigned key accounts.
• Execute joint business plans, promotions, and trade activities.
• Prepare regular sales reports and business reviews.
• Act as a key point of contact for operational matters.

Skills

Strong analytical and numerical skills

Good communication and stakeholder management skills

Detail-oriented with strong follow-up

Ability to work cross-functionally

Education

Bachelor's Degree in Business Administration, Marketing, Sales, or related fields

Tools

Microsoft Excel

PowerPoint

Job description

Sri Nona Food Manufacturing Sdn Bhd (formerly known as Cocoaland)’s journey has been one of reinvention – from our humble beginnings as a family‑owned, local snacks and fruit gummy producer to now a major confectionary manufacturer that is listed on Bursa. Today, Sri Nona Food Manufacturing Sdn Bhd is a wholly owned subsidiary of Fraser & Neave Holdings Bhd (F&NHB), after a full acquisition on 4 November 2022.

What will you do?

Job Purpose

The Assistant Key Account Manager supports the management and growth of assigned key accounts by assisting in account planning, execution of commercial initiatives, sales performance tracking, and cross‑functional coordination to achieve sales, distribution, and profitability targets.

Key Responsibilities

Account Support & Execution

Support the Key Account Manager in managing assigned key accounts to achieve sales targets, distribution goals, and agreed KPIs.

Assist in the execution of joint business plans (JBP), promotions, trade activities, and in‑store activations.

Coordinate listing, delisting, new product launches, and promotional mechanics with customers.

Track sales performance, forecasts, and promotional effectiveness versus targets.

Prepare regular sales reports, post‑promotion analysis, and business reviews for internal and customer use.

Support demand forecasting by providing accurate inputs based on promotions, seasonality, and customer plans.

Act as a key point of contact for operational matters with customers (orders, delivery issues, pricing, promotions).

Coordinate with internal stakeholders including Supply Chain, Demand Planning, Finance, Marketing, and Customer Service to ensure smooth execution.

Support resolution of trade issues such as claims, returns, shortages, and pricing discrepancies.

Trade & Commercial Administration

Prepare trade documents including promotion proposals, costing sheets, contracts, and claim tracking.

Ensure compliance with company SOPs, trade terms, and financial controls.

Monitor trade spend utilization and support budget tracking.

Market & Store Execution

Support store checks, execution audits, and compliance tracking (where applicable).

Gather market intelligence on competitor activities, pricing, and promotions.

Provide feedback and insights to improve execution quality and customer satisfaction.

About you?

Education

Bachelor’s Degree in Business Administration, Marketing, Sales, or related fields.

Experience

1–3 years of experience in sales support, account management, or commercial roles.

Experience in FMCG, retail, or modern trade environment is preferred.

Strong analytical and numerical skills.

Good communication and stakeholder management skills.

Detail‑oriented with strong follow‑up and execution discipline.

Proficient in Microsoft Excel, PowerPoint, and basic reporting tools.

Ability to work cross‑functionally in a fast‑paced environment.

Personal Attributes

Proactive, responsible, and eager to learn.

Able to manage multiple tasks and deadlines.

Strong teamwork mindset with a customer‑focused attitude.

What we offer?

Strong learning and development plans for your career growth.

Engaging activities and recognition programmes.

What are you waiting for? Join our team now!

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