Responsible in managing the M&E services and ensuring the effectiveness of the overall planned preventive maintenance program. Assist the Senior Facilities Manager in providing site facility management (operation & maintenance), HSE management, procurement & vendor management, helpdesk team management and technical team management. Must be Certified Data Centre Professional.
Compliance to both Client and JLL guidelines.
Responsibilities
- Facility Management (Operation & Maintenance)
- Assist in the implementation of operation-related standards and procedures, preventive & planned maintenance program, repair & replacement initiative program, and helpdesk management, minimizing the risk of plant failure.
- Recommend continuous management initiatives and energy management plan, actively searching for opportunities to improve results and increase energy efficiency (PUE – Power Utilization Efficiencies).
- Create and update the site asset register and ensure statutory compliance.
- Review stock levels of required inventory of spares on site.
- Possess strong written and oral communication skills; good presentation skills required for client review meetings.
- Manage ad-hoc related projects.
- Conduct Job Hazards Analysis (JHA).
- Submit relevant reporting data and ensure timely submission to Facilities Manager.
- Provide 2nd level support and manage site operation in the absence of Facilities Manager.
- HSE Management: ensure site provides a safe working environment and complies with HSE standards; work closely with HSE Executive to plan, execute and deliver HSE procedures to all activities at site.
- Procurement & Vendor Management: conduct performance assessment of technical vendors and ensure delivery meets agreed SLA/KPI; assist Facilities Manager with vendor procurement processes.
- Technical Team Management: prepare job descriptions for all technical staff, assign relevant manpower to specific tasks, and provide advice to the technical team and overall management of their work schedule.
- Helpdesk Team Management: prepare job description for Helpdesk Administrator, ensuring SLA/KPI adherence with superior customer service management.
Qualifications And Ideal Experiences
- Tertiary Qualifications in a mechanical, electrical or operational engineering discipline.
- 3–4 years of relevant experience in engineering or critical environment space.
- Having 33KV Chargeman Certificate will be an advantage.
- 1–2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
- Excellent people skills and ability to interact with a wide range of client and vendor staff.
- Critical environment experience within a similarly sized site or operation.
- Experience with continuous improvement initiatives, client relationship management and preparation of reports.
Skills
- Hands‑on experience and knowledge in M&E and building related systems, e.g., CRAU, chillers.
- PDU, UPS, switchgear operations, DX cooling, network structure cabling, security.
- Lead major DC activities during non‑office hours where appropriate.