Assistant Boutique Manager/ Boutique Manager (Gucci Beauty, KLCC)

Coty; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player in beauty is seeking a Boutique Store Manager to lead their exclusive boutique in Kuala Lumpur. This role is pivotal in creating a luxurious shopping experience and ensuring exceptional customer service. You will manage a dynamic team, oversee inventory and sales performance, and embody the brand's values. If you thrive in a fast-paced, diverse environment and possess strong leadership and retail management skills, this opportunity offers a chance to elevate your career in a company that values innovation and inclusivity. Join a forward-thinking organization where your ideas can flourish and make a significant impact.

Qualifications

• Proven retail management experience in the beauty sector.
• Strong leadership and customer service skills.

Responsibilities

• Lead boutique associates to deliver exceptional customer service.
• Achieve sales targets and implement promotions.

Skills

Retail Management

Leadership Skills

Customer Service

Sales Target Achievement

Organizational Skills

Problem-Solving Abilities

Tools

Retail Management Software

Microsoft Office Suite

Job description

Boutique Manager/ Assistant Boutique Manager

Kuala Lumpur

THE ROLE

Join the world of refined luxury and sophistication as a Boutique Store Manager in Kuala Lumpur, where we transcend conventional beauty norms. We are seeking an accomplished and highly skilled professional to lead our exclusive boutique store, defining the epitome of customer service and elevating the retail experience.

As the Boutique Store Manager, you will play a crucial role in shaping the boutique's ambiance and ensuring that every visitor receives an unparalleled level of service.

RESPONSIBILITIES

1. Leadership and Team Management: Lead boutique associates to deliver exceptional customer service and conduct regular training sessions and performance reviews.
2. Customer Experience: Create a luxurious and welcoming atmosphere in the boutique. Address any customer feedback promptly with utmost sensitivity.
3. Inventory Management: Maintain optimal stock levels and implement inventory control measures.
4. Sales Performance: Achieve sales targets, implement promotions, and analyze sales data.
5. Operations: Ensure compliance with policies, oversee day-to-day operations, and manage the boutique's budget.
6. Ambassador: Embody the brand's values, represent the boutique at events, and collaborate on marketing initiatives.

Working for Coty means our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you’re someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries – we’d love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.

YOU ARE A COTY FIT

You like to work in a dynamic environment. As a Boutique Manager, you share your valuable experience with the team and get energy from working in a fast-paced, diverse and international environment. Other than that, you:

1. Have proven retail management experience, specializing in the beauty environment.
2. Possess strong leadership, team management, and customer service skills.
3. Have demonstrated success in meeting and surpassing sales targets.
4. Exhibit excellent organizational and problem-solving abilities.
5. Are proficient in retail management software and Microsoft Office Suite.
6. Can thrive in a fast-paced and dynamic environment.

ABOUT COTY
Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. We are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

For additional information about Coty Inc., please visit www.coty.com/your-career.