Assistant Admin, Service Operation

SK intellix Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics company in Kuala Lumpur is seeking an operations support specialist to enhance warehouse service administration. The role requires a diploma in relevant fields and 2–3 years of experience. Responsibilities include monitoring performance targets, facilitating onboarding, and analyzing operational data. Strong analytical skills and proficiency in MS Excel are essential for this position. This role offers an opportunity to contribute to operational excellence and team collaboration.

Qualifications

• 2-3 years of experience in operations or warehouse administration.
• Strong analytical and reporting skills.
• Proficiency in MS Excel and operational tracking systems.

Responsibilities

• Provide support to warehouse service administration users.
• Facilitate onboarding and training for new hires.
• Monitor and drive WSA target achievements.

Skills

Analytical skills

Problem-solving

Organizational skills

Communication

Excel proficiency

Education

Diploma or Degree in Business Administration, Logistics, Operations

Job description

Key Responsibilities

• Provide comprehensive support to warehouse service administration users for smooth operations.
• Facilitate onboarding and training for new hires at branches to ensure readiness.
• Monitor and drive WSA target achievements to maintain performance standards.
• Track and control general expenses and entertainment budgets for cost optimization.
• Collaborate with teams and RM to improve operational workflows, systems, and equipment usage.
• Collect, analyze, and report operational data (e.g. ME mileage, jobs, storage, forecasting).
• Attention to detail and a proactive approach to problem-solving.

Requirements

• Diploma or Degree in Business Administration, Logistics, Operations, or related field.
• At least 2–3 years of experience in operations or warehouse administration.
• Strong analytical and reporting skills.
• Proficiency in MS Excel and operational tracking systems.
• Excellent organizational and multitasking abilities.
• Strong communication and collaboration skills.