Asisstant store manager

Planet Group; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading retail company in Selangor is seeking an experienced professional to enhance team performance and customer satisfaction. This role requires strong leadership to guide a team towards achieving sales goals while maintaining operational excellence and serving customers effectively. Flexibility in scheduling and exceptional communication skills are essential. Join a dynamic environment where you can make a significant impact on both team and customer experiences.

Qualifications

• Demonstrated ability to lead and motivate a team to achieve sales goals.
• Expertise in resolving customer issues and ensuring a positive shopping experience.
• Experience with store operations including cash handling and enforcing policies.

Responsibilities

• Lead and mentor a team to achieve sales goals.
• Ensure excellent customer service and resolve customer issues.
• Manage daily store operations and inventory control.

Skills

Leadership

Customer Service

Communication

Flexibility

Job description

• * Strong Leadership: Demonstrated ability to lead, mentor, and motivate a team to achieve sales goals and deliver exceptional service.
• * Customer Service Excellence: Expertise in resolving customer issues and maintaining a positive shopping experience.
• * Operational Proficiency: Experience with daily store operations, including opening/closing procedures, cash handling, and enforcing store policies.
• * Inventory Management: Working knowledge of stock control, merchandising, and loss prevention best practices.
• * Communication: Excellent verbal and written communication skills to effectively coach staff and interact with customers.
• * Flexibility: Must be able to work a flexible schedule, including evenings, weekends, and peak holiday periods.

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